near Brookhaven Pennsylvania
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I wish I could rate them less than one star. I am having issues with my car. I took it to a local mechanic and they found there was a recall. They suggested I take it to the Nissan service center. That is when I encountered Doug. On the phone when speaking with Doug he was rude and when I told him the issues I was having I was greeted with an " ok" and silence. I asked if I could bring it in. I was told yes and they could do the recall issue but that wouldn't fix my issue. He made a diagnoses without ever looking at the car. I took it in and again without even looking at the car he told me it wouldn't be fixed by fixing the recall. He was really making me feel pressured to do more but I wanted to wait until the recall and issue was fixed and I could no for sure. It was like he was the stereotypical sleazy mechanic trying to take advantage of me. They fixed my recall issue and I went to get the car. I asked a few questions and was met with a rude short answer every time and again a push to have further work done when I had not had a chance to see if the issue was resolved. Overall, Dougs customer service skills are severely lacking. His immediate pushy behavior made me feel as if the service team did not have my interest i. heart and was trying to get over on me. There is actually something still wrong with my car and I will be driving to a further Nissan location to have it repaired as Doug was so rude and condescending. I would highly recommend going to a dealership that will value you as a customer and make you feel confident in your decisions.
Just purchased our 4th car from here and always have a wonderful experience! They work hard to make sure you are happy with everything.
Was a Wonderful Experience and Painless.
Firad is the best Concordville has!!
Good service very well cared for
Zac and the team has done a great job. I was in and out real quick! Great customer service. Everybody is extremely professional and really friendly! It was a great experience.
Kenney Hank Oppel ...... Best salesman ever !!!! Made buying a car a great experience !!! Kenney continues to take care of his customers after the sale ...making sure they are satisfied and happy with their new purchase !!! GIVE KENNEY A 5 STAR BONUS
It was a pleasure working with Zach and Ryan. They both went out of their way to get us the best deal possible!
We were treated awesome, great job by everyone from sales rep, manager, and finance guy.
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