Kim Andrews was an excellent resource. She gave me all the information needed to make an informed decision. She was always available and followed up promptly and she even let me see if my dogs fit comfortably in the car before I made a decision.
Concordville Subaru provided a pleasurable car buying experience, friendly yet professional throughout the process. Everyone I dealt with was truly pleasant to work with and went out of their way to ensure my total satisfaction both with the vehicle and the purchase. Excellent and highly recommended.
Overall I had an awesome car buying experience. Kim was absolutely phenomenal and she made the whole process easy and enjoyable. She was very attentive and was there to answer any questions or concerns I had. I would highly recommend her to friends and family in the future.
The finance manager, however, should take some notes from Kim. As soon as I said no to purchasing warranties, it was as if I was a waste of her time and she had a horrible attitude. I’m glad I only interacted with the finance manager once, who almost made me want to think twice about purchasing a car here (thankfully Kim saved the day)
I had such a great experience at this dealership, amazing customer service, everyone truly cares for their customers and helps with everything they can! Thank you again Kim for all your help, I love my Subaru!