My wife and I had a great experience dealing with and purchasing our very first new car from Cranbourne Hyundai in preparation of our first child.
Ketan Patel was a fantastic help and we got the car we wanted at a great price.
Very much appreciated the support through the sales process and professionalism of staff such as Ketan.
Would highly recommend and use again!
Overall my experience was great. I came to Cranbourne Hyundai
because I had seen various cars around my area with this on their
The only comment I can make is that a little extra attention to detail,
like a phonecall to say that delivery of the vehicle is on track for delivery
day would be the icing on the cake as far as customer service is concerned.
I had to call to see if all was good for my pick up. I felt like once the deal was done that was it, not further contact, as above.
Other than that everything else was good and I felt very welcome when I walked into the dealership.
We found Ketan Patel very pleasant,his manner was easy to deal with and at no time did we feel pressured into buying our new car ,which today does mean a lot to feel comfortable about going into a car yard . This is our third Hyandia and we are very happy with the make .
the whole process in buying a new car and needing finance to go with it was great, from the sales rep to the extra rep and finance rep all very pleasant helpful and professional . I would recommend Hyundai to every one l know who wants to buy a new car.
An easy experience dealing with the guys at Cranbourne Hyundai. Having a not so pleasant experience with another dealer it was a relief to deal with Petan who was pleasant, easy to talk with, no hard sell or silly games. Petan was eager to secure my business but did so in a respectful and helpful way. On picking up my car Petan was patient in explaining how all the features of my car worked and made sure I understood. I also dealt with Mark in finance, Mark was helpful and efficient and again easy to deal with. 5 stars for both Petan and Mark. I would have no hesitation in recommending this dealership to others and will deal with them again when the time comes to update to my next car.