I came I to the service room to pick up my bike. I had a lot of gear. I didn't want to put my gear onto the floor or on the counter. So there wasa bike parked in front of the service counter. Who does that? I put my gear on the bike, for want of a table or anything else, and "Grumpy", I know him by no other name but it's well deserved*said "hhey, that a new bike". So I removed. Y gear. I will never buy a bike or aer ice a bike there until this asshole works elsewhere.
First time I went in the sales person was terrible. I also called a sales manager and text him and he did not seem interested in my business. My neighbor told me he had the same experience. So he ended up buying elsewhere. There are a couple guys there hurting your business. However, when I came in and worked John, the expierence was fantastic! Also, Macie from finance was awesome. I will now go chat with my neighbor and friends and let them know there are good people there, and to give the dealership another chance
Marcus is the man!! I took my time and thought I would annoy him with all my questions but the guy was so patient. He went in depth with explanations when I needed it and provided everything I could’ve asked for. Thanks my dude.