I was a bit disappointed the first time I came in as even after asking twice for sales assistance I was still ignored. After waiting almost an hour I went down the road to the other showroom and found Elfleda, and from then on, my experience with Doncaster Volkswagen was excellent.
First they booked in car for wrong date
Second did not not fix problems with aircon which often takes upto 7 minute to feel cold air at vent
Third did not replace tyre and do wheel alignment as requested
Did they replace airbag?
They did fix my thermostat after 4 days so heater now works
Cost me $800 + not much value here
Great experience at Doncaster VW as Elfie was not pushy at all when I was just checking out my options. Love the new Polo (Limestone grey) which I picked up today, and special thanks to Elfie, who is really informative, genuine and patient throughout the purchasing process and on delivery day :). Also shout out to Brian from Finance for his patience and help today, really appreciate it. These guys go above and beyond. 100% recommend and trust.