Would highly recommend service was great and guidance through the process. Their willingness to work with us despite the information we received from our insurance company was above and beyond! Would use again
We had not been in our home for more than 2 months and developed a water leak that required a rather large section of our dining room ceiling being replaced. Our insurance company recommended Duckstein Restoration, and I am glad they did. Duckstein came out to review the scope of work and was very clear in explaining the repair process. The final repair turned out much better than expected. I was prepared that the repair job would be obvious (i.e., that there would be noticeable seams from where the new section of ceiling met the old), but that was not the case. This was a very well-done repair. They were even able to match the texture of the existing ceiling. The final result goes beyond passing the eyeball test. No one wants to call a restoration company, but if you find that you need to, do not hesitate to cal Duckstein.
We had a water leak and was intriduced to Duckstein restoration through our homeowners insurance co, very happy I was. Ashley phoned me and had a crew out that afternoon and took care of all my damage and left some equipment to help dry the water damage. We are looking forward to having Duckstein, do the repairs.
Louis M Mellinger
June 14th 2017
This company is amazing and I highly recommend them. After a pipe burst and flooded my mother's basement, they came immediately to assess the damage, finished the work in a professional and timely manner, and were extremely good at communicating with my elderly mother. Scooter and Ashley made a stressful and unfortunate event very easy for all of us.
The staff and technicians at Duckstein are truly a professional group who seek to investigate the root of the problem in your home, and work thoroughly to remediate and solve the issue. The are very good at presenting the facts to you as the home owner and clear about the course of action that needs to be taken. We were very pleased with their work and highly recommend their service to anyone who is in need or restoration.