They are total snakes. They ad gap insurance for $1,000 and $350 for a tracking device to your loan with out even discussing it or asking if you want it. Take pictures of the interior and exterior of the car before you leave, if there is new damages; which in my case there was, you will have proof. They will not return your phone calls and their response via text message to me was " We have done nothing wrong" My advise, there are plenty of other dealerships out there, skip this dealership. Their best financing with EXCELLENT CREDIT was OVER 4%. At another dealership I was offered 2.99.