This is our second car we bought from Ash and when we buy another, it will be from Ash.
Justin did everything he could to make us happy, answered all of our questions and was attentive to our needs. Not only that but he came back with an even better interest rate than the initial one. Thank you Justin and the E Car One family. We had an overall wonderful experience
The overall experience was great. Trisha was wonderful, knowledgeable, and a joy to work with
My experience with ecar one has been really nice. I would definitely recommend it to all my family and friends.
Finance Guy, Ozzie was very good, as usual. This is my 3rd car to purchase here & this Salesperson seemed too busy. He Wasn't personal & was very transactional. He didn't do any type of overview of the car upon delivery, so I have no idea how to work or access any of the features.
1) I drove 4 hours from Houston to the dealership. I understand that my sales person was with another customer, why not come out and greet me when I arrive or have someone bring the car around so I could inspect it while he finishes up? Why does the receptionist have to call him 4 times over the loud speaker and I wait 40 minutes before he bothers to introduce himself to me (and I saw him walk by at least 3 times by himself)
2) the vehicle had (minor) damage - I asked the sales person to do a walk around prior to my arrival to confirm no damage and he told me there was none. The dealership was great, they took care of the problem, but I would have liked to know beforehand.
3) we had a deal agreeing to all the numbers prior to my arrival that was ultimately changed.
4) All I had to do at the dealership was sign the paperwork. I didn't test drive the car, my financing was already in place, we had already agreed on sales price and trade... I arrived at the dealership at 1:30p and didn't leave until 4;15p!!
5) the Sales Manager - Rami was great!
I definitely recommend E-Carone if you're looking for a great deal on a used car. They have a huge selection and their price can't be beat. The buying process couldn't have been easier. Our salesman was Elias and he was great. I will start there in the future for sure!
Everyone we worked with were absolutely amazing! Was very impressed with how organized the staff was! Everyone was very helpful! Ash is one of the best salesmen we've ever had! Very kind spirit and thorough in explaining everything! Deserves a promotion! May God bless ecarone and the entire staff! Highly recommend! Very please with my vechicle and how quickly everything was done! Ash took care of everything for us! truly blessed by all!