East Coast Commercials have been excellent with their service from trading my car to purchasing the new one. Mike was the salesman and he could not have been more helpful. He set me up with all the system and made sure I was completely happy. I highly reccomend them to anyone who needs a reliable vehicle
Very disappointed with this company. I bought a Toyota hi ace and asked to go for a test drive. I was told I couldn't as it didn't have a roadworthy but it had a few rattles and noises but everything would be fixed up and would be as good as new. (Should have Set off alarm bells but Had a restless baby with me after a long drive). It got delivered the approx 100klms to where I live. The first time I drove it not far I could hear a strange noise in the motor. Turned out I needed to replace the water cooler AND the alternator. I contacted the company (before we knew the water pump was also a dud) and they said if I could get it to them they would fix the alternator but over 100klms away with a faulty alternator this wasn't possible. Definately wouldn't recommend them to anyone.
Hi Marion, I am sorry you are disappointed on your recent purchase, We are very costumer focused. on your first point of not being allowed to test drive the vehicle when it first came in, that is correct as it hadn't had a RWC ( we do not let people drive cars until it has had one.) From my understanding you were offered a test drive once the vehicle was completed as well as offered a Warranty which you declined both. even though you didn't have a warranty we still offered to rectify your problems but you didn't want our help.