near Lebanon Pennsylvania
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We are 100% satisfied with all aspects of purchasing our new Honda Accord at Ebersole Honda in Lebanon. Greg Ayala was great and very knowledgeable.
We enjoyed returning to Ebersole's and working with Linda.
It was a pleasure to work with Neal in selecting our vehicle. I will recommend him to all my friends.
Mr. Rabold was knowledgeable and passionate about the Honda line and the Ebersole dealership. It was obvious he takes pride in his job, the Ebersole family, and service departments. He was excited for me but not pushy in any way which made me very comfortable.
Recibí un bien trato de el vendedor Green Ayala, recibí un trato excepcional una buena atención y una buena explicación en los tramites de papeles me explico uno y cada uno de los detalles de cada papeles, es un excelente vendedor y muy atento con cada papel que me hacia entrega , cuando vuelva a comprar otro vehículo vuelvo a ese dealer y a ese vendedor, mil gracias por todo
Our salesman (Neal Eckert) made the whole experience of turning in our lease end Pilot and selecting a new Ridgeline replacement lease a smooth and enjoyable one. My wife Ruth and I have been dealing with Ebersole’s for the majority of our vehicle needs for very many years, and have always had a smooth, efficient and enjoyable experience with the sales/lease transactions and our follow up dealings with the service department.
Our experience with Ebersole's and Lori was exceptional. Lori was very professional, yet friendly; she made us feel very comfortable and explained the entire car-leasing process step-by-step. She also helped set up and review some of the features of the new car, which was very much appreciated. We are very glad we went to Ebersole's and that Lori was our salesperson!
I bought my first car 7 years ago from Ebersole and I absolutely loved it. When I decided it was time for a new one I knew where I was going to go. The team at Ebersole are all patient, kind and extremely helpful. I strongly recommend a car from there.
Based on my first experience yesterday at Ebersole for service, I will never take a vehicle there for service or recommend anyone do that. Terrible customer service!!. Drop the 2016 Accord off (at 7:45am) to be looked at for front shutter when braking (just bought the car used), for what I suspect to be wrapped rotors that will need to turned, as well as some road noise and possible wheel/tire balancing, nothing major. Oh, and the will do a recall also, okay, great! They ask if it is ready by the end of the day no problem....no problem, i will pick it up at 5pm. Discuss the situation and they will call me on what they find and what need to be done. No call, I call at 1:30pm, advised, it is not even in the shop yet. OK.. I now call again at 4:15pm, as I again never received a call. informed that it is in and they are looking at it. I ask, how am I getting home as they obviously are not going to have this done. They say a service advisor will call me. Again no call, so a co-worker drops me off at 4:50, they have to go see what the status is. It seems all they did do only a portion of the recall and nothing else!!! Nothing I brought it is for, they didn't even drive the car!! So tell me I have to reschedule for that!??!??!!?!?! Yea..OKAY..NEVER again. So why did they even put me on the schedule. TERRIBLE CUSTOMER SERVICE AND COMMUNICATION. RIDICULOUS. I guess I won't be staying local for a Honda dealer in the future.
our experience with Ebersole Honda was a very satisfying one.we appreciated the assistance and guidance of Dave Martin ,Bryne Brady and Steve Wise for their expertise in what they do. we are also honored to be Dave's 1000th customer.