eCarOne

1875 Interstate 35E Frontage Road
Carrollton, TX 75006

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4.8 rating of eCarOne
4.8 out of 5

98% Recommended

Based on 724 Sales and 2 Service Reviews

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Ratings 4.8
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4 Star Rating
Overall Experience
My wife was very pleased with the overall experience at eCarOne. She was very happy with her birthday gift
Assisted by Tucker
1 Star Rating
Overall Experience
I asked the salesman if there were any warning lights or annunciators, and he said NO. The car has numerous systems that do not work (see below). These can not be missed as the whole center of the speedometer lights up with the non-op warnings. The car also had a large scratch on the hood, that I was not told about.

No one could handle the paperwork (that literally took less than 5 minutes) for over two hours. I was not a walk in, eCareOne had 5 days notice of my arrival time and a cash customer.

The car's Distronic system is not working so the Cruise control, Pre-safe braking and Pedestrian Recognition do not work. The Blind spot monitoring does not work. The Lane keeping assist does not work. The Eco-Mode does not work. Again this was displayed in the speedometer whenever the car is started, so impossible to miss.

Even with a 5 days lead time knowing when I was arriving, the car was not ready. I waited over 2 hours, with no car, no paperwork, etc. Many safety systems are non-functional, with warning displaced whenever the car is started. I really question if the car was not ready due to poor service, or if it was a planned delay as the salesman knew I needed to get on the road, so I would not have time to fully look over the car.
Grants Pass, OR
4 Star Rating
Overall Experience
I haven't bought a car in 14 years, so to my surprise the entire process was smooth and streamlined. Dylan did a great job making himself available, and answering any questions I asked. There was a small misunderstanding, but it was quickly cleared up. I am very happy with my purchase.
Lancaster, TX
5 Star Rating
Overall Experience
Absolutely perfect! I flew in from Wisconsin looked over the vehicle it was exactly what they said it was in exactly the condition that they said it was in made my purchase and drove home .
Genoa City, WI
5 Star Rating
Overall Experience
I purchased my BMW 328i from ECarone. Rob and Ash made my car-buying experience easy and enjoyable. I would recommend ECarone to my friends and family.
Dallas, TX
5 Star Rating
Overall Experience
Elias was very professional and helpful. Probably the easiest experience I have ever had buying a car. Will definitely recommend e-CarOne to others
Mission, KS
5 Star Rating
Overall Experience
Justin went out of his way to help, thanks!!
Assisted by Justin P
4 Star Rating
Overall Experience
Tricia was awesome to work with and made the process easy and smooth. The cars here are in great condition and aggressively priced. I highly recommend asking for Tricia when you walk through the door.
Flower Mound, TX
4 Star Rating
Overall Experience
We have a good time at the dealership and everybody are helpful.
Assisted by Ash
5 Star Rating
Overall Experience
They exceeded my expectations! The process was quick and easy!
Frisco, TX Assisted by Justin P