From the greet to the presentation of the vehicle. The finace to the delivery of the vehicle. Everything made me feel like i was the only thing that mattered to the salesman. I have brought a few import vehicles and this by far was the best experience i have had. I will be back for my BMW X6. Looking forward to my next purchase.
THIS WAS BY FAR THE BEST DEALERSHIP I HAVE BEEN TO THE CUSTOMER SERVICE WAS EXCELLENT AND THEY WORKED WITH ME TO HELP ME THE BEST WAY THEY CAN TO MAKE SURE I HAD THE CAR I REALLY WANTED.I RECOMMEND THIS DEALERSHIP TO ANYONE
The entire staff was both personable and superb. Mr. Zeke was outstanding! Based on the Carfax report I had some concerns.
Site unseen Mr. Zeke offered a free one year warranty. He truly restablished my faith in the car buying experience!
The entire process from my initial visit to close out was non stressful! He even offered me an additional two year warranty at "his cost." Mr Zeke was kind enough to contact the previous owner to get permission for me to call him in an iffirt to know more about the vechicle. How many sales people will do this? ONLY AT ELITE!!!
I initially met Mr Zeke and Tommy in 2007 when I purchased a vehicle from a former dealership where they were employed.
My initial contact with the Elite Group was a year ago. I had experienced flood water damage on my Mercedes and the Mercedes Parts Manager, J.J., mentioned Elite to me. Lo and behold that's when I was told that Tommy was involved.
I cannot say enough good things about Tommy and how he helped me with "free" tips and suggestions on things I could do while maintaing my MB. I knew that mechanically this vehicle was sound because of Tommy and his wealth of mechanical knowledge and experience.
Mr Zeke is a pro at massaging numbers! Speaking of "one stop shopping" all transactions were taking care of at the dealership. Wow!