Essendon Hyundai

300 Wirraway Road Essendon Fields
Essendon Fields, VIC 3041

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4.7 rating of Essendon Hyundai
4.7 out of 5

93% Recommended

Based on 165 Sales and 8 Service Reviews

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Ratings 4.7
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5 Star Rating
Overall Experience
I recently purchased a used car from this dealership, and I have to say that it was a 10 out of 10 experience. I dealt with Peter who was a gem to deal with. No pushy tack ticks just a genuine sales experience that met my needs and sealed the deal. I have been in sales and sales management for over 25 years and I have to say that the customer experience Peter and this dealership delivered was next to none.

Thanks again Pete!
Botanic Ridge, VIC
5 Star Rating
Overall Experience
I was very happy with the service and friendliness and professionalism of all the staff when purchasing my New Hyundai. I love my new car. Thank you Essendon Hyundai!
Sunbury, VIC
5 Star Rating
Overall Experience
I experienced & highly recommend Essendon's sales team, with fabulous customer care focus especially from Biagio, & also support sales Andrea & complimentary shuttle drive service by Cheryl. Manager Aaron got me in the car & colour i wanted: Accent Sedan, that i am very happy with.
Moonee Ponds, VIC
5 Star Rating
Overall Experience
In 52 years of buying cars from other dealerships I have never had such a totally overwhelming experience.
I purchased a second hand ford modeo,(being a lifetime ford freak) which has turned out to be one of my smarter decisions.
The salesman Ramon was the most caring and dedicated person I have ever met in any field of business. He found an issue with the car and did everything in his power to get it fixed. I had to wait 3 weeks for delivery, but I did'nt mind, because he made absolutely sure the vehicle was in the best condition it could be before delivery.
Ramon even gave me a loan car, a Hyundai Accent, which was nice to drive while I waited.
Not only was Ramon exceptional, but the lady from finance and the delivery lady were so helpful and caring. The receptionist as well was lovely to deal with. The entire experience I had with Essendon Hyundai was so exceptional that I would recommend them to anybody thinking about buying a car, new or used.
I hope there is a way for Ramon the Assyrian to see these comments, they come with heartfelt thanks from Nev the Viking
Rowville, VIC
5 Star Rating
Overall Experience
The overall experience thanks to Joshua was great, I was not pressured into making a fast decision on a car he was patient and completely knowledgeable on all aspects of his product. Thank you Joshua I have told all my friends how great you were expect more sales
Mount Macedon, VIC
1 Star Rating
Overall Experience
Worst customer service + finance manager fails to provide important information to you like the interest rates you're recievimg, you only find out when it's too late and the car has been signed over to you
Keilor Downs, VIC
1 Star Rating
Overall Experience
Unfortunately, after the purchase of the car it was all downhill...
When I came to collect my Hyundai Sante Fe Highlander in mid December, there was a dent on the rear door and even though I was promised a full tank of diesel it was only 1/4 full. They agreed to fix the dent, and told me it would be done at the first service which I should book in a few weeks. I booked this service in and advised them about the dent requiring repair. I then also received an email regarding a recall on my car regarding the rear curtain airbag fault, which is right next to my 2 year old car seat. When I brought my car in for the service, dent repair and recall they advised me that they can't fix the dent today, they still didn't fill the tank as per the handover comments, no my car doesn't need a service and that although my car does need a part replaced for the recall they don't have parts and it will be weeks.
I also discovered that the recall was issued the 6th Nov, yet I purchased my car in mid December - so why this car was sold to me knowing it had a fault (and not telling me), and why it wasn't fixed prior is beyond me. I have called another Hyundai dealer who have organised the part after Essendon were unable to help any further.
On top of all of this, all of the documentation and details of the care/warranty etc for the Protektiv package (which I spent $2000 on) was not included... when I asked them for it they said they forgot and would mail it out to me... still have not received anything from them and have sent them 2 emails.
5 Star Rating
Overall Experience
Just had my i30 SR serviced (20,000km) at Essendon Hyundai on Thursday night (very convenient), and found Craig in the service department to be outstanding in his customer service e.g. Appearance, Personal presentation, Attitude, Knowledge, Friendliness, Courtesy. Also the ‘waiting area’ was very comfortable, with windows facing into the service department so you can see the technicians working on your car. Purchased my i30 SR in March 2018 from Aaron, and so far found no faults with the car, 150kW of power and a load of standard features for the price, well-sorted dual-clutch, and dynamic poise blended with ride comfort – what more could you ask for in a ‘hot hatch’!
Sunbury, VIC
5 Star Rating
Overall Experience
Vinnie was an outstanding salesman! His professionalism and friendly nature made it so much easier to finalize our decision in purchasing our family car. I highly recommend asking for Vinnie if choosing Essendon Hyundai for your next purchase :thumbsup_tone1::thumbsup_tone1::thumbsup_tone1:
Gladstone Park, VIC
5 Star Rating
Overall Experience
Fabulous customer service! We purchased our Tucson for our family car and we couldn’t be happier. The process of purchave was very easy and smooth. We didn’t feel any pressure to buy and we’re provided with all relevant information and assistance to make our own decision. A specific thank you to Vinnie, because of your professional and friendly nature our decision was made simple; you’re a champ. So if anyone wants to purchase a Hyundai make sure you ask for Vinnie!! :thumbsup_tone1::thumbsup_tone1::thumbsup_tone1:
Gladstone Park, VIC