Essendon Hyundai

300 Wirraway Road Essendon Fields
Essendon Fields, VIC 3041

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4.7 rating of Essendon Hyundai
4.7 out of 5

92% Recommended

Based on 173 Sales and 12 Service Reviews

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Ratings 4.7
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5 Star Rating
Overall Experience
Had a great experience at Essendon Hyundai buying my first car. Went in there by myself as a 22 year old girl and was assisted by John who was helpful and was patient and understanding with me despite all of my questions. I also had help from Aaron in finance who was fantastic and explained everything to me with great detail. Both of them replied to my various queries promptly in the lead up to me purchasing and picking up my car. Would definitely recommend them both if you need to purchase a car! Upon pickup John put a red bow on the car and made the whole experience very special! Thanks so much guys for all of your help
Airport West, VIC
1 Star Rating
Overall Experience
Bring my car to them regularly for service. A major service @ 53K mileage was done w/c includes fuel filter replacement. Upon collecting my car, the cabin smells strongly, awfully with fuel. Rang them up on my way home to report it but was advised it was normal, the smell should be gone by 24 hrs. And if the problem persists still, bring it back to them for inspection.
Brought the car back the next day for them to inspect it but I have been advised that there were no error in the service they did and was told that some people have different level of sensitivity when it comes to the scent of fuel.
It's a shame that they have dismissed the concern in such manner and no offer of real service to amend the situation.
Brunswick East, VIC
5 Star Rating
Overall Experience
Just had my i30 SR serviced (40,000km) at Essendon Hyundai on Thursday night (very convenient), and found Aimee and Corey in their service department to be outstanding in customer service e.g. Appearance, Personal presentation, Attitude, Knowledge, Friendliness, Courtesy. Also the ‘waiting area’ was very comfortable, with windows facing into the service department so you can see the technicians working on your car. Purchased my i30 SR in March 2018 from Aaron R. at Essendon, and Aaron took the time to say 'hello' during my service and asked how my car was going? And so far I've found no faults with the car, 150kW of power and a load of standard features for the price, well-sorted dual-clutch, and dynamic poise blended with ride comfort – What more could you ask for in a ‘Hot Hatch’!
Sunbury, VIC
5 Star Rating
Overall Experience
Great staff - great service.
Biag and Aaron in sales where magnificent.
I recommend them highly.
Thanks
Calder Park, VIC
3 Star Rating
Overall Experience
Serviced my Tucson 2017 today. 30,000klm service, told staff that I would wait for car. I noticed that my car was outside in the yard so I asked the service staff is my car finished, reply as soon as the paperwork is done. 15/20 later I check outside and my car is still there so I approach staff again and asked about my car the member had a look for my paperwork and found it under a pile of other invoices. I finally had my bill to pay. The service reminder sticker on my window now says that my car is due for the next service at 40,000km instead of 45,000km Service intervals are 15,000km.
Keilor Downs, VIC
5 Star Rating
Overall Experience
Another Very impressed service i have received fr Essendon Hyundai !
Keep up with the great work Aimee !
Thanks to Sheryl, Aimee & her service team too !
Well done !!
Glenroy, VIC
3 Star Rating
Overall Experience
Purchased second hand car and negotiated price drive away. Once reviewed finance contract charged a $990 dealer facilitation fee which was never mentioned In addition to negotiated price. Pretty dodgy that was never mentioned. Also emailed query to dealership without a reply. Be careful
Essendon Fields, VIC
5 Star Rating
Overall Experience
Danielle SALAMAN is a beauty. Within seconds of talking to her you know she will do the best she can for you
Keilor Downs, VIC
5 Star Rating
Overall Experience
I recently purchased my new car from Essendon Hyundai and dealt with Biag, what a great experience! I will definitely be recommending to friends and will be returning in the future! 10/10 service!
Cocoroc, VIC
5 Star Rating
Overall Experience
Carlos at Essendon Hyundai was fantastic from when we walked in the door to when we drove away with our new car. All the staff at Essendon Hyundai were very helpful. They worked really hard to get our vehicle ready for pickup and the communication was great. Even after we took our car home, Carlos helped us out with our service booklet. Fantastic service! Thanks for everything Carlos