Apparently, you have to beg this place to do business with them. I wanted pricing on changing the spark plugs in my vehicle. I called them two times to get pricing/schedule work, wrote several emails and even contacted a salesman from those automated emails they send you....never got an answer about the price or a call back. This place does everything to get you to purchase the vehicle, but once you sign your name, they "kick you to the curb". I asked the only person that responded to me (the salesman...who said he would find out the information I wanted) to remove my name from the mailing list because two weeks is long enough waiting for a response. His response was "OK...I will...sorry about your bad experience". Does one find it funny that THIS is the only thing I could get them to execute?? Removing me as a customer??? Instead of answering the question? So be it....I will not BEG a business to give them my money.