Elizabeth was fantastic. She made the purchase easy and fun. I didn't even go to other dealerships to shop, because I wanted her to have the sale. She returned my calls and worked hard to find me the right car.
However, I was very disappointed in Vince ( sales manager). His behavior and attitude almost cost her the sale. It is never a good thing to speak badly about your staff. He was condescending and rude. I truly would have walked away, but I felt it wasn't fair to my salesperson after all of her hard work.
Exton Nissan is top notch! Matt Hribal went above and beyond to make sure I purchased the Altima I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a 2016 Altima the process was absolutely fantastic. So quick and professional. I felt like family by the end of the whole process! I would recommend Exton Nissan (Matt Hribal in particular) to anyone who is looking for a new or used vehicle.
I had a great experience from start to finish, this is my 2nd car buying from this Nissan dealership (4th car purchased within my family) and it is truly continues to be a top notch experience! We went to many different dealers before coming to Exton Nissan and they are simply the best to work with!
My overall expience with Mr. Robert Conin at Exton Nissan was so fantastic. Mr. Conin is/was so considerate, understanding, patient, helpful and made me feel so comfortable as he exuded lots of care and concern. All of this was done with a smile and sincerity. He's the kind of man that you would love to send flowers to. Exton Nissan, Mr. Robert Conin is a dynamic asset to to you.
Even though the time was long, others were so kind, making coffee for me, wanting to make sure I had insurance, and making sure that left with a smile in new Nissan Sentra. I am so grateful to Rob Cronin, Adrienne and asst.,(sorry I forgot his name), Sean and the kind gentleman who wanted to see me smile. I hope that this doesn't offend anyone, but may God bless all of you.
Elizabeth Erikson is incredible at her job. She's patient, helpful, understanding, and very professional. I had totaled my car and she was excellent to work with given my situation. She helped me get through the difficulties of the transition of getting a new car by taking responsibility from me and handling phone calls to my insurance and the finance company saving me extra stress and took hours of time off me having to sit on hold. Also I'm forever grateful that I had and now have a Nissan again. The Rogue saved my life in a scary car accident.
Overall experience was great as expected due to our long history with Exton Nissan.
Sam turned my bad night around. I went from bad service at another dealership to an easy going conversation with something I could work with. I appreciated everything everyone at Nissan did for me and will definitely recommend them to friends and family!