Worst service ever, Got a quote back in September 2018, still waiting on a response and now its February 2019, left so many messages and emails for Troy to get in touch. If you don't want the job then tell us, stop mucking us around. We will take our 30k somewhere else.
This is the first pool we've built and we wanted a lagoon style pool that looked like it had been on the property for years and Factory Pools listened to my vision and helped us make it happen. The thing I loved most was that when they said something was going to happen, it did. Trades turned up when they were supposed to and communication from the office was excellent whenever I had a question. Everyone I dealt with was friendly and professional. Ben & his team, who did our rockwork, were amazing and again listened to what we were after and excelled themselves. The whole family are delighted with the pool and how well it fits with our surroundings. This will be enjoyed for generations to come. Thank you Factory Pools.