Factory Pools

4 Harvest Road,
Yandina, QLD 4561

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4.7 rating of Factory Pools
4.7 out of 5

92% Recommended

Based on 180 Reviews

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Star of the Week

Troy Grattidge

People can't say enough about Troy. Read the reviews.

Ratings 4.7
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Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
1 Star Rating
Overall Experience
I recently wrote a review and Troy wrote me an email saying he was not happy .
My correction the step is 26 cm from the edge of coping and 30 cm from wall which is just 1foot ! I also asked the step to be very shallow and sent photos of the finished product .
I still would like the step to be larger and Troy came out finally to talk and he guarantees the step will be larger when the pebble is complete .. let’s see but I’m scared I’ve spent all this money and I’m not getting what I would like .
Coolum Beach, QLD
Vicky M at Factory Pools Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
Vicky M at Factory Pools
5 Star Rating
Overall Experience
Very happy with our new pool. Customer service was very good, and all the crews building the pool were efficient and friendly. Would recommend this company to anyone wanting good value for money and excellent service.
Diddillibah, QLD Assisted by Troy Grattidge
mark b at Factory Pools Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
mark b at Factory Pools
5 Star Rating
Overall Experience
great business to deal with ... very professional workers . highly recommended .
Bridges, QLD Assisted by Troy Grattidge
Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
1 Star Rating
Overall Experience
Do not use this pool company!!!!!!
Communication is terrible and after been delivered a 21 mm step from coping . Asked Joel and Troy to please come have a look to rectify . I was repeatedly ignored . Then revived a aggressive phone call from Troy . I told him someone wa listening to him so Troy hung up .
He text me to start writing letter via lawyers and see who runs out of money 1st .
The 21 mm step is a hazard and I would like some kind of understanding.
Very disappointed
Coolum Beach, QLD
Barry H at Factory Pools Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
Barry H at Factory Pools
5 Star Rating
Overall Experience
Friendly service and a great end product.
Alexandra Headland, QLD Assisted by Troy Grattidge
Malcolm FLetcher at Factory Pools Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
Malcolm FLetcher at Factory Pools
4 Star Rating
Overall Experience
Looking at the capping pavers i found a cut cracked paver that had been set into place that should have been replaced. But overhaul an excellent job very happy bar for that capping paver.
Banksia Beach, QLD Assisted by Troy Grattidge
Joan W at Factory Pools Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
Joan W at Factory Pools
5 Star Rating
Overall Experience
Given the atrocious weather since the construction commenced thr project proceeded in a timely manner. All of the trade crews were professional,competent and polite and friendly. Overall the staff made this a pleasant experience.
Thanks for job well done.

Regards Joan & Morrie
Assisted by Troy Grattidge
Mallory R at Factory Pools Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
Mallory R at Factory Pools
5 Star Rating
Overall Experience
We are more than happy with our pool, dealing with factory pools was easy the staff were more than happy to assist us with our questions and the finished job is perfect.
We would recommend anyone thinking about installing a pool contact Factory Pools you won’t be disappointed!
Assisted by Troy Grattidge
Shaun S at Factory Pools Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
Shaun S at Factory Pools
3 Star Rating
Overall Experience
Good finished product but very poor communication, had to chase up every step.
Promised pool would be finished by xmas 2019 but not finished until end of January 2020 which was disappointing!
Amamoor, QLD Assisted by Gareth Welch
Jackie S at Factory Pools Factory Pools 61 7 5443 7946 4 Harvest Road, , Yandina, QLD
Jackie S at Factory Pools
5 Star Rating
Overall Experience
Factory Pools did a great job, all of the guys were very professional, friendly, and did a fantastic job. We were informed of the process and had no issues at all, the end result was great and we can't wait for summer. If we were to move and get another pool i would certainly use Factory Pools again. Thank you Factory Pools - - bring on SUMMER!!!
Bracalba, QLD Assisted by Gareth Welch