near Mechanicsburg Pennsylvania
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Minh was a a pleasure to work with. Not pushy. Very patient and thorough. His straight forward approach in alllowing me room to evaluate choices and to not pressure me made the shopping experience about as good as it can get in the stressful grind of car shopping.
Jim Cooper was awesome! He really connected with my wife and me. We believe we got an exceptional value and service. Hope to get another car through Jim soon!
Jayson was by far the best sales person we worked with see 3 different dealerships.
Happy with all the process
Buying a car at Faulkner Hyundai has been an awesome experience! They worked with us well and made sure that we get the best deal for our car! Thank you again to Todd, Ian, and Shane for making the whole process easier for us! :)
I’ve known Todd Grier for nearly 20 years and felt completely confident in his knowledge and care for me as a buyer. Not only would I recommend others to Todd and Faulkner Hyundai but I would buy again from them.
This is the third time we have come back to Faulkner Hyundai because of our experience with Holly Beeman. She is very knowledgable and helpful.
Everyone was extremely helpful and friendly
Tod was awesome. He genuinely cared about my experience and found me a good car for the right price. Thank you!!
I recently purchased a 2017 Tucson from this dealership. Upon sitting down with the salesman, he presented me with an example of what my monthly payments would be based on my down payment. I felt comfortable with the numbers and he took me in a separate office to speak with the finance guy to finalize the sale. The finance guy spent the entire time talking about something called "BLANKET COVERAGE" aka E-X-T-E-N-D-E-D WARRENTY. He didn't tell me this upfront and made it seem as though the "services" that the dealership would provide me through the "blanket coverage" were included in the purchase of the vehicle. THIS WAS A LIE. I point blank asked him if the services were included or extra. He skirted around my question and ended up bringing "his manager" into the office to talk me into purchasing the extended warranty. NOTE: I realized after the fact that my monthly payments INCLUDED the price of the extended warranty but because I refused the warranty, my monthly payments decreased dramatically! I will end this review by stating this, the salesmen and the finance employees are SNAKES and will do anything to make a sale. This was my first and ABSOLUTE LAST time purchasing from this dealership. I am beyond disgusted and disappointed that this so-called "family-owned" business who claims they will do anything for their customers point blank lied to my face and tried to sell me a $6,000 extended warranty. As far as I'm concerned, this is the most unethical way to do business. Shame on you and your staff. YOU are the reason people HATE salesmen. Happy holidays from a customer who is beyond delighted never to have to deal with you snakes again.