near Mechanicsburg Pennsylvania
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Everyone was extremely helpful and friendly
Tod was awesome. He genuinely cared about my experience and found me a good car for the right price. Thank you!!
I recently purchased a 2017 Tucson from this dealership. Upon sitting down with the salesman, he presented me with an example of what my monthly payments would be based on my down payment. I felt comfortable with the numbers and he took me in a separate office to speak with the finance guy to finalize the sale. The finance guy spent the entire time talking about something called "BLANKET COVERAGE" aka E-X-T-E-N-D-E-D WARRENTY. He didn't tell me this upfront and made it seem as though the "services" that the dealership would provide me through the "blanket coverage" were included in the purchase of the vehicle. THIS WAS A LIE. I point blank asked him if the services were included or extra. He skirted around my question and ended up bringing "his manager" into the office to talk me into purchasing the extended warranty. NOTE: I realized after the fact that my monthly payments INCLUDED the price of the extended warranty but because I refused the warranty, my monthly payments decreased dramatically! I will end this review by stating this, the salesmen and the finance employees are SNAKES and will do anything to make a sale. This was my first and ABSOLUTE LAST time purchasing from this dealership. I am beyond disgusted and disappointed that this so-called "family-owned" business who claims they will do anything for their customers point blank lied to my face and tried to sell me a $6,000 extended warranty. As far as I'm concerned, this is the most unethical way to do business. Shame on you and your staff. YOU are the reason people HATE salesmen. Happy holidays from a customer who is beyond delighted never to have to deal with you snakes again.
The sales person Jim cooper was exceptionally helpful in making sure I got what I wanted. Everyone on the team went above and beyond. Excellent experience !!!!
Holly Beeman was excellent she helped me get into Tucson this is my second Tucson I bought both from her.
Todd was wonderful to work with. He was very personal, professional and accommodating. He made all efforts to get me into the car that best suited my needs. Todd and his peers were upfront, honest, friendly and efficient, which made the shopping experience a pleasurable one. I would highly recommend Todd and his team if you are looking for a trusting and satisfactory car shopping experience.
Thank you so much, Faulkner Hyundai!
Holly was a real pleasure to work with, and the other staff I encountered was very friendly and helpful as well! I love the car I bought from them and look forward to seeing them again for my car's service needs!
This is our second Hyundai and won't be our last. Also not our last purchase from Faulkner! In fact, there is another Hyundai dealership within a two-mile radius of our home but we choose to drive the extra 12-15 miles to Faulkner. Holly Beeman sold us our first Hyundai and we asked for her this time but, due to her taking some time off, she personally recommended Jim Cooper to us. We now have two sales people to recommend to our friends! Of course, we can't forget Faulkner's finance guy, Mario! Professional and fun all wrapped in together.
Not satisfied with the vehicle service here