near New Cumberland Pennsylvania
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The only complaint I have is with the sales department. I purchased a vehicle that was used as the service loaner. They let me leave the lot with a open recall on the vehicle, it also needed an oil change and it had no inspection or emissions sticker! Not a big deal and I can get over it. the salesman told me to call if I ever needed anything. Car washes, any thing at all. So I call him and tell him about what happened and he kind of made it seem like no big deal. He told me he would get with service and call me back. He did not get with service and he never called me back. I drive there 3 days later and went right to the service department. They took care of everything for me at no cost. Also, even after they detailed the car when i purchased it. I found trash in the back of it. Salesman did not make sure everything was good to go with my new car before I left.
Todd was great. Wonderful experience. Enjoying the car!
Great service, I highly recommend!
Sales person (Josh Sabulsky) was very knowledgeable about the vehicle I was purchasing. I just went to test drive the vehicle and ended up buying it from him. Process was quick and easy. I highly recommend this dealership strictly based off my sales experience.
I did not like the pressure of purchasing the additional warranty from the person I signed my paperwork with. He made it seem like I did not have an option to decline. When he was finished going over what was covered by the additional warranty, he said "Now all I need you to do is tell me how you want to pay for it." I declined it and was made to feel like an idiot for not wanting it. He wouldn't let it go. Kept pressuring me to purchase the warranty and literally tried making me feel like an idiot for declining. He was so forceful with it I almost got up and walked out of the contract.
Love Faulkner Hyundai and my vehicle!! I would recommend this dealership to anyone looking for an amazing car buying experience! Can’t say enough about the awesome customer service!
My third purchase from Todd Grier at this dealership. Always top notch in every aspect of sales and service!!
Very good service and driendlh staff
Todd is awesome!! The finance guys were great.
Holly makes the buying experience enjoyable.
We love our new car. Todd and Mario were great!!! What a great experience :grin::grin: