near Clarksburg West Virginia
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Typical dealer and typical service. Can't tell the truth and have to make up lies to cover their a**. Too long of a story but I'm sure many are the same, over and over again.
Tony Coleman is the best possible salesman! We have bought two vehicles from him and he is always very helpful, pleasant, Good attitude, nice smile, and overall great sales person! We will always buy our cars from him and continue coming to kia bc of him! Thank you Tony for wonderful service!
In July 2011 I purchased a new KIA Sportage SX and everything went well however with what I know now I could have purchased the car cheaper in Pennsylvania. With that be said they did all of the service on my Sportage until I kept receiving it back dirty, oil on the fender one day and I do not like a dealership I cannot trust to do the work so I took it elsewhere. In September 2015 I took it back for the third time to get it fixed for the brake pedal that would not allow the push button start to work (car would tell me to push on the brake when I was doing so). I had to contact KIA corporation to push them to fix the problem however the sales manager did not care about my issue and went to insult me along with blaming the problem on KIA for sending them bad parts. When I took it in for the appointment at 3pm twice they came out at 3:20 and told me it would not be much longer however the car had never been moved from the front of the building. The service manager came back again at 3:50pm and told me again that they were getting it done however once again it had never been moved. They finally took it in an hour after the appointment and claimed it was fixed. In November it started to loose power so I took it to Cochran Subaru and bought a new Subaru, I could no longer deal with the bad service and like I said before the prices are way too high compared to other dealerships.
Chad Albright is the man to see. Everyone there was top notch. Couldn't ask for a better experience or better people.
They quoted me one price and I was charged another, the service manager told me "sorry for the misquote, but we will wash your car for free; but your out your $100.00" SAD business pratice after buying a brand new car from them a week before hand... Never again!!!
This is my third Kia. Love the vehicles! Love Freedom Kia of Clarksburg! Will continue to come back!!!
Well I have to say that Greg Romano exceeded my expectations on my experience at Freedom Kia. He was very professional and took the opportunity to keep me informed at all times during my purchase of my very first Kia. He was so patient and extremely personable during the entire visit. He honestly was the first sales consultant whom I trusted from the first introduction. I have to say that my own personal experience was phenomenal and I cannot wait to recommend others to Freedom Kia. Amazing is not easy to achieve. I'm more than satisfied. I am so happy that I choose working with Greg.....he is truly perfect for his profession and I was honored to work with him and Freedom Kia. Thanks again. Melissa S Noland Registered Nurse at Fairmont Regional Medical Center
sales and service is great! This is our second new car from Kia of Clarksburg and the same salesman in a year and a half. Need we say more?
Awesome place to work and buy a car! Quality product with best warranty in the business! Come test drive one today!!!!!!
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