Freedom Kia of Clarksburg

521 Emily Drive
Clarksburg, WV 26301

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4.5 rating of Freedom Kia of Clarksburg
4.5 out of 5

74% Recommended

Based on 82 Sales and 8 Service Reviews

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Ratings 4.6
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Reviews near Clarksburg West Virginia - Show All
5 Star Rating
Overall Experience
Tony Coleman is the best possible salesman! We have bought two vehicles from him and he is always very helpful, pleasant, Good attitude, nice smile, and overall great sales person! We will always buy our cars from him and continue coming to kia bc of him! Thank you Tony for wonderful service!
Clarksburg, WV
2 Star Rating
Overall Experience
In July 2011 I purchased a new KIA Sportage SX and everything went well however with what I know now I could have purchased the car cheaper in Pennsylvania. With that be said they did all of the service on my Sportage until I kept receiving it back dirty, oil on the fender one day and I do not like a dealership I cannot trust to do the work so I took it elsewhere. In September 2015 I took it back for the third time to get it fixed for the brake pedal that would not allow the push button start to work (car would tell me to push on the brake when I was doing so). I had to contact KIA corporation to push them to fix the problem however the sales manager did not care about my issue and went to insult me along with blaming the problem on KIA for sending them bad parts. When I took it in for the appointment at 3pm twice they came out at 3:20 and told me it would not be much longer however the car had never been moved from the front of the building. The service manager came back again at 3:50pm and told me again that they were getting it done however once again it had never been moved. They finally took it in an hour after the appointment and claimed it was fixed. In November it started to loose power so I took it to Cochran Subaru and bought a new Subaru, I could no longer deal with the bad service and like I said before the prices are way too high compared to other dealerships.
Clarksburg, WV
5 Star Rating
Overall Experience
Chad Albright is the man to see. Everyone there was top notch. Couldn't ask for a better experience or better people.
Clarksburg, WV
1 Star Rating
Overall Experience
They quoted me one price and I was charged another, the service manager told me "sorry for the misquote, but we will wash your car for free; but your out your $100.00" SAD business pratice after buying a brand new car from them a week before hand... Never again!!!
Clarksburg, WV
5 Star Rating
Overall Experience
This is my third Kia. Love the vehicles! Love Freedom Kia of Clarksburg! Will continue to come back!!!
Clarksburg, WV Assisted by Tony Coleman
5 Star Rating
Overall Experience
Well I have to say that Greg Romano exceeded my expectations on my experience at Freedom Kia. He was very professional and took the opportunity to keep me informed at all times during my purchase of my very first Kia. He was so patient and extremely personable during the entire visit. He honestly was the first sales consultant whom I trusted from the first introduction. I have to say that my own personal experience was phenomenal and I cannot wait to recommend others to Freedom Kia. Amazing is not easy to achieve. I'm more than satisfied. I am so happy that I choose working with Greg.....he is truly perfect for his profession and I was honored to work with him and Freedom Kia. Thanks again. Melissa S Noland Registered Nurse at Fairmont Regional Medical Center
Clarksburg, WV Assisted by Greg Romano
5 Star Rating
Overall Experience
sales and service is great! This is our second new car from Kia of Clarksburg and the same salesman in a year and a half. Need we say more?
Clarksburg, WV Assisted by Greg Romano
5 Star Rating
Overall Experience
Bob Wolfe is persistent.
Clarksburg, WV Assisted by Robert Wolfe
5 Star Rating
Overall Experience
Awesome place to work and buy a car! Quality product with best warranty in the business! Come test drive one today!!!!!!
Clarksburg, WV Assisted by Greg Romano
5 Star Rating
Overall Experience
My experience with Freedom Kia was nothing short of excellent. Tony was extremely dedicated to getting me the payment I needed, even though it meant extra work for him. He wasn't just looking to make a sale- he was genuinely concerned woth getting my family into something safe and reliable. I highly recommend Freedom Kia to anyone looking to get into a better vehicle. I got such great service and care from all of the employees I dealt with from sales to finance to detail. Two thumbs way up!!
Clarksburg, WV Assisted by Tony Coleman