Positive used car sales experience from start to finish. Friendly & polite sales people. Good communication. No hard sell tactics. Fair trade in price. Car was described as immaculate & it really was. Sales person more than happy for an independent pre-purchase inspection. Even dropped the car at local mechanic of our choice as we live over 2 hours away. Fixed one minor issue that was detected with no fuss so we could collect the car the next day. Car was spotless & presented with a bow when I arrived to pick it up which was sweet & sales person took the time to run through the car features before I left. Highly recommended.
A delightful experience. It was as if Lisa was a friend I’d known for years, she made me feel comfortable and at ease immediately. Everyone was able to answer any questions I had and made the whole process simple and the extra touches made the buying process memorable.
My experience with James Frizelle’s has been fantastic from start to finish. Outstanding customer service and very friendly. I dealt with Daniel and he was great ! Not pushy at all compared to other dealerships. I would highly recommend paying him a visit if you are looking at getting a new car.
Kevin was very personable and provided wonderful service. The whole process was so smooth and we love our new car. To top off our wonderful experience we were given a bottle of wine and flowers when we picked our car up! Thanks Kevin!
Thank you to Kevin for facilitating a smooth buying process from start to finish and keeping us well informed of things throughout, and even dealing with an unexpected last minute personal meltdown on my behalf.
Would totally recommend the team at Frizelles who were nothing but professional throughout our dealings.
Thank you and we look forward to chiming back for our next purchase in the years ahead.