Once Viviane found out she wasn't getting the sale of the permagard product, she was very short and boarder line rude. No Doubt she was upset as she has put on a lot of effort to get me into the product, such we ended up not going ahead with. But sometimes, you just don't get the sale. Tim and Nathan were great, very helpful and knowledgeable. Once we had signed the contracts and finance paperwork and the trade in was all sorted, it was delivery time. Tim was busy with another customer, which in itself is ok, but it was like customer service went out the window and no-one else offered us a thing. No information on when he'd be back, water, an idea and when we could get the keys. So took ourselves across the road for lunch instead. Overall it was a good experience, but a few things to improve. Definitely would purchase there again, got a good deal.
Very impressed with Matt Hayter assistant sales Manager very proactive helpful & understanding also the staff including the girl Ericka I beleived that answered the phone call on the Saturday morning along with Tahlia Bovero, Craig & Miguel Bozina. Great customer service. Thank you.