Gene Latta Ford

1565 Carlisle Pike
Hanover, PA 17331

Inventory: NewUsed
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4.9 rating of Gene Latta Ford
4.9 out of 5

99% Recommended

Based on 1,405 Sales and 10 Service Reviews

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Ty Mummert

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Ratings 4.9
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Chuck S at Gene Latta Ford Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
Chuck S at Gene Latta Ford
5 Star Rating
Overall Experience
All options explained with total customer satisfaction
Assisted by Ty Mummert
Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
5 Star Rating
Overall Experience
We were not looking to immediately buy, but when we came in we saw the right vehicle, with the right options, at a reasonable price and couldn't pass it up. Travis Williams, our sales consultant, treated us courteously, answered all of our questions honestly, demonstrated all the new technology and didn't apply any of the usual pressure you get when considering a new vehicle. The experience, including the finance processing by Lee Kessler, was extremely smooth and very quick. We were in and out in less than 90 minutes. We could not be more pleased!
Assisted by Travis Williams
Gabi L at Gene Latta Ford Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
Gabi L at Gene Latta Ford
5 Star Rating
Overall Experience
Excellent experience all around at Gene Latta (with Travis W). We’ve bought 4 vehicles now from him (them) and each experience went smoothly. We get our service done there, as well. Super group, all around!
Assisted by Travis Williams
Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
5 Star Rating
Overall Experience
Honestly, I have trouble finding the words for how incredible my experience was at Gene Latta Ford. The word that comes to mind immediately is GRATITUDE. Coming down to Gettysburg from Boston on a road trip with my son and two friends, we heard a noise coming from the car. Frightened that our carefully planned road trip was in jeopardy, we called the dealership first thing in the morning, a Saturday. The woman that answered the phone couldn't have been more gracious. She told us to bring it down and one of the technicians would take a look. When we arrived (very nervous, as the car sounded even worse than the day before), the staff couldn't have been more friendly or helpful. Within minutes, the car was on a lift and the problem was discovered (a transmission cooler). As chance would have it, the part needed was available on sight. Not even an hour went by before the car was fixed, and we were back on the road dismayed by the incredible service we just experienced. I hope this review accurately conveys my gratitude towards the men and women who helped us out above and beyond in a very stressful situation. Everyone we came across at the dealership was spectacular, but I'd like to mention three names in particular: GABE, ANTHONY, and BETH. It may seem hyperbolic to use the term "godsent," but that is truly how I view these people. They saved us from so much stress and misfortune, I can't begin to explain. Best service I've ever had in my life. Thank you so much.
Cheyene R at Gene Latta Ford Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
Cheyene R at Gene Latta Ford
5 Star Rating
Overall Experience
Process quick and stress free.
Will continue to evaluate over time.
Assisted by Ty Mummert
Lori N. at Gene Latta Ford Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
Lori N. at Gene Latta Ford
5 Star Rating
Overall Experience
Painless process in buying a us2d car here! Ty was great and I will highly recommend Gene Latta Ford!
Assisted by Ty Mummert
Diane H. at Gene Latta Ford Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
Diane H. at Gene Latta Ford
5 Star Rating
Overall Experience
The experience of purchasing a car was never so easy as was our experience with Gene Latta Ford and our salesperson Ty Mummert. It was truly a pleasure...thank you!
Assisted by Ty Mummert
Diane R at Gene Latta Ford Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
Diane R at Gene Latta Ford
5 Star Rating
Overall Experience
Always happy with Gene Latta Ford and their products.
Assisted by Ty Mummert
Steve S at Gene Latta Ford Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
Steve S at Gene Latta Ford
5 Star Rating
Overall Experience
Dealt with quite a few dealers over the years, have to say buying from Gene Latta ford was by far the best buying experience I've ever had, my salesman Ty was exceptionally friendly and helpful with my purchase, finance manager Lee was great talking with, answered any questions that I had, made my purchase extremely easy. Thanks to all from Gene Latta ford for all your help!!
Assisted by Ty Mummert
Gene Latta Ford (717) 633-1999 1565 Carlisle Pike , Hanover, PA
1 Star Rating
Overall Experience
Salesman Travis Williams was awful, never had a worse experience in my life. Made us feel so uncomfortable and unwelcome, low balled us on are trade in other dealerships offered more then the actual Ford dealership. Travis has no customer service skills at all I was so horrified in the service here. Didn’t even offer us a chance to look at a vehicle or anything.
We apologize that your experience was not up to par. With inventory levels at historic low levels and factory order wait times between three to five months, predicting future truck values becomes a guessing game. Production levels continue to be limited which has effected pricing.
June 16th