Gene Latta Ford

1565 Carlisle Pike
Hanover, PA 17331

Inventory: NewUsed
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4.9 rating of Gene Latta Ford
4.9 out of 5

99% Recommended

Based on 1,181 Sales and 8 Service Reviews

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Star of the Week

Ken Brittain

Ken's customers loved their experience. Find out why.

Ratings 4.9
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Time Frame
5 Star Rating
Overall Experience
Lov our car thank ty
Assisted by Ty Mummert
4 Star Rating
Overall Experience
A non pressure experience with knowledgable sales person.
Assisted by Tom Garrett
5 Star Rating
Overall Experience
We trusted Ty because of past dealings with him.
Spring Grove, PA Assisted by Ty Mummert
5 Star Rating
Overall Experience
Great expedient experience all around!
Assisted by Ken Brittain
5 Star Rating
Overall Experience
Wonderful experience. Greg was great!!! I highly recommend this dealership.
York, PA Assisted by Greg Sohnleitner
5 Star Rating
Overall Experience
Extremely happy with my purchase and the service given
Assisted by Greg Sohnleitner
1 Star Rating
Overall Experience
I made an appointment to have inspection, emission, and had and issue with right turn signal. I got a "waiting" appointment. I arrived and waited two hours,only to find out that all they did was inspection and emission, which is figured by any garage as one hour. Chris, service advisor told me I had to make another appointment for turn signal and indicated that the problem was aftermarked LED rear taillights I had installed 5 years ago. He walked away, and I had to chase after him to finish talking about problem and make appointment.
Why was this problem not fixed, I had an appointment to fix the problem, and then they took twice as long for inspection because they didn't get truck in at appointment time. Now, I have to go back, not very customer oriented if you ask me. If I have any issue like this again, I will never go to Gene Latta Ford again. If I make appointment for work, I expect it to be done, not to be blown off because they "didn't have time"!!!!!!!
York, PA
5 Star Rating
Overall Experience
Ty is an EXCELLENT person and we loved having him work with us. We will gladly refer others to him and look forward to future experiences with him. Gene Latta Ford is the best!
Assisted by Ty Mummert
5 Star Rating
Overall Experience
Great dealership.....Gene Latta .....Good people
New Oxford, PA Assisted by Ty Mummert
5 Star Rating
Overall Experience
Great service I will recommend this dealership.
Gettysburg, PA Assisted by Ty Mummert