I would definitely recommend Gene Latta Ford. More so, I would 110% recommend my Sales PROFESSIONAL, Ty Mummert. He was a class act from my first phone contact and throughout the entire process.
I was worried about driving an hour to see what I considered the perfect certified car for me. As I pulled onto the lot, Ty aready had "my" Certified Ford FLEX pulled right up front for me. In addition, HE came out to greet me, rather than me looking for him inside. For me, that was a fantastic 1st impression and it only got better from there.
Ty was considerate of my time, my goals and most importantly, MY agenda. After test driving "my" FLEX, we proceeded through a no hassle negotiation process. There were no games. The process was quick and straightforward.
After agreeing to a great deal, I finalized all of the paperwork in the business office. Lee Kessler was the Business Manager, and once again, I was treated with efficiency, respect, professionalism and great finance and warranty terms.
I left the dealership in MY "new to me" Certified Ford FLEX. That was around dinnertime on Thursday. By the time I arrived home, I had already received a message from Ty to find out how my drive home was. This morning I have also received a call from Kayla who is the Title and Registration Specialist offering her assistance with my missing trade title.
Ty had expressed to me that he really likes his job because of the friendly family atmosphere. Whatever you are doing, keep it up. You have a wonderful team and I am so happy that I chose to do business with you. I will definitely recommend Ty Mummert and Gene Latta Ford, with confidence, to friends and family.
MAKE IT A GREAT DAY!!!