Gene Latta Ford

1565 Carlisle Pike
Hanover PA 17331

Inventory: NewUsed
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4.9 rating of Gene Latta Ford
4.9 out of 5

99% Recommended

Based on 939 Sales and 5 Service Reviews

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Travis Williams

Sales & Leasing Consultant

Ratings 4.9
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Reviews from customers of Travis Williams - Show All
4 Star Rating
Overall Experience
My experience was very good. There was no pressure. However i had been looking around for several months as I wasn't in the need for a vehicle. I wanted to update to a newer one. And I wanted a Ford truck. I did not look at other brands. And when/if the next time I look for a vehicle I will go directly to Gene Latta Ford.
Assisted by Travis Williams
5 Star Rating
Overall Experience
5 Stars across the board - the way it should be
Thank you
Hanover, PA Assisted by Travis Williams
5 Star Rating
Overall Experience
Travis Williams was a great help and understood what I wanted in this Van.
Assisted by Travis Williams
5 Star Rating
Overall Experience
Dont have anything to say...
Assisted by Travis Williams
5 Star Rating
Overall Experience
In January 2011 my Ford F-250 desperately needed to be serviced, including a very past due inspection sticker, but by then my late wife was in a wheelchair, and I could not leave her home by herself. So one day she went with me to the Gene Latta Ford and waited with me while my truck was serviced. The staff at Gene Latta treated her with such kindness and compassion, and they even offered the sofas in their conference room so that she could nap. I'll never forget how well they treated her, and I vowed then that when the time came for me to buy a vehicle, I would give them my business if they had one that meets my needs.

When I was at Gene Latta last week to have my truck serviced, after checking in my truck I went into the showroom where Dustin Bender, one of the sales managers, greeted me. I had prepared a list of my basic requirements for a vehicle and handed it to him. He and I talked for a while, and he said that he would have one of the salesmen come to the reception area and work with me. After a while, he and Travis Williams approached me, and Travis and I went outside to look at the various vehicles that he thought met my requirements. Long story short, Travis patiently listed to me as to why certain aspects of a vehicle were important to me, and he matched me to a certified used vehicle that nicely matched all my requirements, including my budget. The entire process could not have been smoother and more professionally handled. I am very happy and proud to be a Gene Latta Ford customer.
Biglerville, PA Assisted by Travis Williams
5 Star Rating
Overall Experience
I'm getting used to my new car. Thank you Travis for being so helpful. I love my car and showing it off to all my friends. Everyone wants a ride in it. Hopefully it will bring in customers to your dealership. Thanks sgsin. Joan
Spring Grove, PA Assisted by Travis Williams
5 Star Rating
Overall Experience
It was a very enjoyable experience. From the time we met Travis in the lot there was no pressure put on us. It was very laid back and we were given time to think through our decisions. The negotiations were up front and we felt we received a good deal. The trade in for our car was fair and the price of the new truck was very good. We love our new truck and when we need another car we will contact Travis first.
Dover, PA Assisted by Travis Williams
5 Star Rating
Overall Experience
The salesman was nice and helpful.
Assisted by Travis Williams
5 Star Rating
Overall Experience
I highly recommend seeing Travis in sales when purchasing a vehicle. He always meets our expectations whenever we have bought a vehicle from Gene Latta Ford.
Gettysburg, PA Assisted by Travis Williams
5 Star Rating
Overall Experience
Thank you so much! We love our new car!
Assisted by Travis Williams