I am very impressed with the VIP treatment I received today at Gene Latta Ford. My salesman, Ken Brittain was very down to earth and very knowledgeable. The sales team exceeded my expectations! We had a great time, too! If you're looking for a new ride go see Ken!
We were very pleased with the service we received from the sales representative. He answered all our questions and worked with us to reach what we felt were the best vehicle and options for our life style. After the purchase, he gave us all the time we needed to check us out on the vehicle operation and all the technology that was part of the vehicle. All of this has made our experience with Gene Latta Ford one of the best we have had in purchasing a new vehicle. We have spent three years using Gene Latta Ford service. This great experience was one of the factors that led us to purchase our new vehicle from them. We expect both the service and sales experience has made us a loyal customer for many years to come. Thanks to everyone for their excellent customer care.
The entire experience was great, we will be back to buy another vehicle. Ty, our salesman, went above the call of duty to make sure that we got the color and style of vehicle that we wanted! The no pressure sales environment was enjoyable and the rest of the staff was very easy to work with. We are enjoying the new Escape!
We had no plans of replacing our vehicle, but due to mechanical issues we had no choice . Thanks to Rob at Gene Latta Ford we were able to find a car within our price range. It was the firs time we felt so comfortable buying a car !!!!!
An Excellent experience dealing with Rob Harrell my sales consultant. He wanted to make sure I was 100% satisfied with my truck and service. And I am extremely picky with what I want. He wanted to make sure it made sense for me. I had told him what I was looking for and he started looking until he found it. I would recommend Rob Harrell to anyone looking to buy a vehicle. He listens to your needs and what you want and he remembers them. I will definitely be dealing with him in the future.