Gene Latta Ford

1565 Carlisle Pike
Hanover, PA 17331

Inventory: NewUsed
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4.9 rating of Gene Latta Ford
4.9 out of 5

99% Recommended

Based on 1,183 Sales and 8 Service Reviews

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Star of the Week

Ken Brittain

Ken's customers loved their experience. Find out why.

Ratings 4.8
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Reviews near York Pennsylvania - Show All
1 Star Rating
Overall Experience
I made an appointment to have inspection, emission, and had and issue with right turn signal. I got a "waiting" appointment. I arrived and waited two hours,only to find out that all they did was inspection and emission, which is figured by any garage as one hour. Chris, service advisor told me I had to make another appointment for turn signal and indicated that the problem was aftermarked LED rear taillights I had installed 5 years ago. He walked away, and I had to chase after him to finish talking about problem and make appointment.
Why was this problem not fixed, I had an appointment to fix the problem, and then they took twice as long for inspection because they didn't get truck in at appointment time. Now, I have to go back, not very customer oriented if you ask me. If I have any issue like this again, I will never go to Gene Latta Ford again. If I make appointment for work, I expect it to be done, not to be blown off because they "didn't have time"!!!!!!!
York, PA
5 Star Rating
Overall Experience
My whole experience has been great! Ken was great to work with and the buying process was simple and stress free!! Ken has assisted in all of my needs and i will continue to buy from your dealership because of Ken’s excellent customer service!!
York, PA
5 Star Rating
Overall Experience
Absolutely Great experience purchasing from Gene Latta!! Very casual, no pressure. Tom really took the time to find a vehicle to match what I was looking for and did a great job going over all the features and financing options.
York, PA Assisted by Tom Garrett
5 Star Rating
Overall Experience
Very enjoyable and fast purchase process.
York, PA Assisted by Tom Garrett
5 Star Rating
Overall Experience
Best buying experience I have had in a long time
Everything was smooth and everyone was great to work with
York, PA Assisted by Ty Mummert
5 Star Rating
Overall Experience
Overall great experience with Chris who sold me the Focus ST from Gena Latta Ford. They do their best to make sure you are taken care of.
York, PA Assisted by Chris Fox
5 Star Rating
Overall Experience
thank you this was gteat
York, PA Assisted by Ty Mummert
4 Star Rating
Overall Experience
Anticipating a top notch service department if and when a need arises.


York, PA Assisted by Mark D. Wildasin
5 Star Rating
Overall Experience
My new Escape is beautiful! Ty is a great Salesman and we were very happy with the service he provided! He did a thorough job explaining how the car runs and we feel confident that he will be there to help us, if needed !
York, PA Assisted by Ty Mummert
5 Star Rating
Overall Experience
Our salesman, Tom, was great. He got us in a used vehicle with low miles and a great price that fit our budget. Service was great. Love my 2014 Ford Escape. Thank you. Julie
York, PA Assisted by Tom Garrett