Robert was fantastic to deal with and made the process simple. When the car arrived he took the time to explain everything to us. The only thing that stopped us giving the delivery process a 5 star was that the vehicle arrived slightly later than we were told. Overall this was a great experience and I would definitely recommend Robert and the team at Gold Coast Skoda. Thank you!!!
It was refreshing to deal with Rob after a very negative experience with several dealers in Brisbane. Rob made the purchase a "buying experience" and not a sales focused process. A company that values customers like Gold Coast Skoda does, will always get my recommendation.
The process was smooth and easy, and the price was right with all the extras! This is our third Skoda (one Octavia in the UK, one here before now). We're expecting the new Kodiaq to be another great experience.
Rob wasn't an overbearing dealer (e.g. he allowed me two test drives unsupervised) and let the quality of the car speak for itself. At no stage did I feel pressured from Rob into a purchase, unlike my experience at other dealerships.
There was initially a paint issue with the car on delivery and I was left somewhat disappointed with the lack of urgency to fix the problem. However after expressing this disappointment, Rob had managed to satisfactorily resolve the issue within 48hrs leaving me a satisfied customer - Thanks Rob!
Rob is very friendly and efficient. He was very knowledgeable about the Skoda Kodiaq and all its features. The customer service was exemplary which I believe reflects on the Skoda brand. As far as the car is concerned, I cannot fault the design or the features. There is no better car in the market that can beat the Skoda for value and features. This is my first Skoda and I’m sure it will be the only brand of car I will drive in the foreseeable future.
I was very impressed by the team at Skoda. They were personable, knowledgable and warm. They got me a great car and were happy to arrange everything so it was perfect on delivery.
The car is great.
Would recommend 100%