Amazing experience, fast and efficient would recommend
Nice people to deal with.
Chris done an excellent job following the whole process from explaining to us the details between different (similar) models, listening to our needs and what we expect the car can do.
Overall a great experience! I really appreciated the effort to give me a higher trade in price on my existing car as you knew that was bothering me.
This is the second car I have bought from Mark - he is helpful, organized and professional. Great vdub experience again!
Bianca was fantastic from start to finish, if she didn't know the answer she found it out. Having a mainly female team was fantastic to see and females offer a different approach to selling which was so refreshing. I was tossing up between two cars and the professionalism and honesty from Bianca and the manager made the buying process ridiculously easy. I love my new car! Only downside was we did get a surprise with the tinting, we didn't officially say yes (all 4 of us there at the buying process didn't think we approved it) but we got it. Was a very cheeky deceiving way of added that on. But I still love my car and tinting will be helpful later down the track.
Having owned two VWs in the past very happily, committing to a third was easy.
The staff were very helpful at the dealership.
Purchase was a smooth and pleasant experience. .
Very friendly and very professional dealing with all the staff at James Frizelles - particular thanks to Mark and Vanessa. They took the time to understand our situation best regarding our finance options and preferred vehicle.
Now our third purchase through the Frizelle's dealership and we continue to highly recommend them!
Gold Coast Volkswagen Links