Goulburn Toyota

126 Hume Street
Goulburn, NSW 2580

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4.8 rating of Goulburn Toyota
4.8 out of 5

96% Recommended

Based on 244 Sales and 1 Service Reviews

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Ratings 4.8
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Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
2 Star Rating
Overall Experience
Poor communication and rudeness.
Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
2 Star Rating
Overall Experience
I purchased a used Toyota Prado in March 2021 with 64,000km on the odometer, inside was a Toyota service sticker that said next service due 70,000km.
When I picked up the car the salesman was trying to get me to book a service with him. I declined thinking it wasn't due until 70,000km, when I got home I contacted Toyota and they told me it had not been fully serviced that only a grease and oil filter change had been attended.
I then rang Toyota Goulburn and explained the situation, they booked it in for a full service as due at 60000km free of charge. However the hand brake must not have been checked as I have since had it tightened at 66000km. I am now wondering what else was not fully attended? I have had to replaced all 4 tyres as they were bald.
Please get an inspection by a mechanic you trust on any vehicle you purchase, I wish I had. I was too trusting of the salesperson, my mistake.

Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
5 Star Rating
Overall Experience
Thanks to David, Kristy and the team for another great car purchasing experience. The best Toyota dealer in NSW to deal with. Great old fashioned country service.
Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
5 Star Rating
Overall Experience
Highly recommend Michael and his staff. I came up from Melbourne to buy a Ute that I had been looking for months. Michael went above and beyond to make my purchase and delivery as smooth as possible. Thanks Michael. Highly recommend
Fountain Gate, VIC
Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
1 Star Rating
Overall Experience
we purchased a second hand car for our sons first car, pink slipped!
had an independant safety check the day after delivery, it failed with significant
safety issues, and its my problem..

highly recommend you get your own mechanic to give a second hand car a check before purchasing.....
very unhappy with this whole process

Bigga, NSW
Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
3 Star Rating
Overall Experience
Michael Upfield was professional, yet personal and friendly. He is very well spoken and polished.
The vehicle was well-presented and exactly as described.

Barton, ACT
Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
5 Star Rating
Overall Experience
Got to be the best Toyota dealer NSW and a service Dept that is one of the best
to deal with good old customer service
Belimbla Park, NSW
Harold B at Goulburn Toyota Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
Harold B at Goulburn Toyota
4 Star Rating
Overall Experience
Overall all not to bad but the people doing the accessories need to communicate better with there times what they tell there clients
Anembo, NSW
Tristan S at Goulburn Toyota Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
Tristan S at Goulburn Toyota
5 Star Rating
Overall Experience
Darren our salesman made the whole experience so easy and fun would recommend Goulburn Toyota to anyone
Lakesland, NSW
Pettrina F at Goulburn Toyota Goulburn Toyota (02) 4823 0800 126 Hume Street , Goulburn, NSW
Pettrina F at Goulburn Toyota
5 Star Rating
Overall Experience
Very happy, they where very friendly and made the process easy
Thank you so much for the positive feedback Pettrina and i really hope Jason and you really enjoy your Nissan, thank you also for supporting your local dealer and we know that you will continue to spread the word.
October 28th