Hagerstown Kia

10307 Auto Place
Hagerstown MD 21740

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4.9 rating of Hagerstown Kia
4.9 out of 5

98% Recommended

Based on 487 Sales and 1 Service Reviews

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Ratings 4.9
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5 Star Rating
Overall Experience
My husband and I went in to purchase a 2016 Kia Soul from Scott Murray and was very satisfied. Scott went above and beyond to make our buying experience happen and be a memorable one. I will be going back for any cars I purchase in the future to Scott Murray and recommend him to anyone in the market.
Inwood, WV
5 Star Rating
Overall Experience
Just bought a new kia soul at Hagerstown Kia. Salesperson was Chad Black he made this kia purchase the easiest car purchase I have ever made. It was smooth no waiting hours to have car prepped. Chad truly knew what he was doing and made everything so stress free that I felt I was with a long time friend not a salesperson. I highly recommend Chad Black.
Greencastle, PA
1 Star Rating
Overall Experience
An addition to my previous review. I also have a trade in that they said was only worth $9,500 and there it sits on their lot with an asking price of almost $13,000. I can understand they need to make money but do they need to rip people off that much.
Hagerstown, MD
1 Star Rating
Overall Experience
I c alled the salesman to let him know that I was going to be there on the 28th of December. On the 28th I called him and we set up an appointment. I show up just to have him tell me that someone else appeared just before me out of the blue and he would be with me in 10 minutes. Almost two hours later he finally got to me. Then when it was time to talk to finance, I filled out all the paperwork and was told my first payment would not be due For 45 days. this turned out to not be true as I received a bill from the bank say my due date is January 27th which is far less than 45 days. I called the bank and told them what the dealership told me, and they told me the dealership was wrong. they obviously have people working at the dealership that don't know their job very well or don't care.
Hagerstown, MD
5 Star Rating
Overall Experience
no thank you
Martinsburg, WV Assisted by Laura Kelly
5 Star Rating
Overall Experience
Alan Shoup helped me find the perfect car for what I needed and made the whole process easy and quick. I would definitely recommend going to see him when you need a car!
Hagerstown, MD Assisted by Alan Shoup
3 Star Rating
Overall Experience
You had to order a front license plate bracket. Since you are a MD dealer you should have them on hand. The payment process took way to long.
Middletown, MD Assisted by Laura Kelly
3 Star Rating
Overall Experience
Thanks for all your help.
Assisted by Corey Seeger
5 Star Rating
Overall Experience
Smooth transaction with no unwanted surprises.

Thanks
Martinsburg, WV Assisted by Jason Flowers
5 Star Rating
Overall Experience
I just recently leased a 2015 Kia Optima from Chad Black. Chad was very helpful and answered all my questions concerning my lease. I was very pleased with the overall service I received.
Middletown, MD