Haley Ford

Haley Automotive Group

10724 Jefferson Davis Hwy
Richmond, VA 23237

Inventory: NewUsed
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4.7 rating of Haley Ford
4.7 out of 5

93% Recommended

Based on 86 Sales and 4 Service Reviews

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Ratings 4.7
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Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
1 Star Rating
Overall Experience
Was told they were working on car this morning to find that it was never worked on. Will not return to this dealership!
Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
1 Star Rating
Overall Experience
Trying to leave a comment without selecting a star is impossible. NOT WORTH ONE STAR! CRAP FOR CUSTOMER SERVICE! ESPECIALLY FROM THE GENERAL MANAGER LeVar Person. Then people who answer the phones screen the call and say the manager is not in, which the lady named Kasee in service seems to be more a receptionist who cuts you off when asking for a manager or asks if she can help since there is no service manager. LeVar Person voicemail box is full any time I call the number that was given to me. The GM MR. PERSON will tell you one thing and that he will call you back that same day and you will not hear from him. I call the next day and your call gets screened and you still don’t hear back. I though a General Manager is supposed to help customers and return their calls or call a customer back when he says he will. Angry customer wishing they went elsewhere. The Haley Automotive Group is going down hill fast.
Austin G at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Austin G at Haley Ford Richmond
5 Star Rating
Overall Experience
Definitely can’t wait for the high insurance prices, but definitely would do business with this Haley location again in the future regardless of vehicle make.
Chesterfield, VA Assisted by Andrew Stephens
Wanda l at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Wanda l at Haley Ford Richmond
5 Star Rating
Overall Experience
Grat customer service!!! Great staff at this location! The 2020 limited Exploer is incredible too!!L
Assisted by Andrew Stephens
Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
5 Star Rating
Overall Experience
Best overall experience I’ve ever had at a dealership. Rashid was a great salesman who worked with me with no pressure. I will definitely be doing business with Haley again.
Fort Lee, VA
Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
1 Star Rating
Overall Experience
This dealership does not deserve one single star for service. Rashid Ford was a terrific salesperson, but after that, terrific became TERRIBLE. For the last 9 mos. we've tried to get service under warranty for the front passenger seat. Been in 3x w/no results. Service advisor DeDe said she'd call back when I checked in on 01/02/20. She never did. Called service manager John on 01/17/20 "he would check." HE never called back. Wrote a LETTER to general manager LeVar Person detailing my complaints. HE NEVER CONTACTED ME. Conclusion: the service department @ Haley Chester is very poorly run, sloppy, disorganized and has no follow through. TERRIBLE!
Bedford, VA
Timothy B at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Timothy B at Haley Ford Richmond
5 Star Rating
Overall Experience
Truck was as described and everything promised was delivered on. Great experience.
Florence, SC Assisted by Anastasiia Kuzmenko
Debra Smith at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Debra Smith at Haley Ford Richmond
4 Star Rating
Overall Experience
Good job wish had rear mats
Richmond, VA Assisted by Anastasiia Kuzmenko
Jose A Aguirre  at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Jose A Aguirre  at Haley Ford Richmond
5 Star Rating
Overall Experience
Kind of nervous about the new truck
Chesterfield, VA Assisted by Anastasiia Kuzmenko
Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
5 Star Rating
Overall Experience
The friendly and helpful staff work hard to ensure the customer has a positive experience.
Midlothian, VA Assisted by Anastasiia Kuzmenko