Haley Ford

Haley Automotive Group

10724 Jefferson Davis Hwy
Richmond, VA 23237

Inventory: NewUsed
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4.7 rating of Haley Ford
4.7 out of 5

93% Recommended

Based on 87 Sales and 4 Service Reviews

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Reviews near Chester Virginia - Show All
Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
1 Star Rating
Overall Experience
Trying to leave a comment without selecting a star is impossible. NOT WORTH ONE STAR! CRAP FOR CUSTOMER SERVICE! ESPECIALLY FROM THE GENERAL MANAGER LeVar Person. Then people who answer the phones screen the call and say the manager is not in, which the lady named Kasee in service seems to be more a receptionist who cuts you off when asking for a manager or asks if she can help since there is no service manager. LeVar Person voicemail box is full any time I call the number that was given to me. The GM MR. PERSON will tell you one thing and that he will call you back that same day and you will not hear from him. I call the next day and your call gets screened and you still don’t hear back. I though a General Manager is supposed to help customers and return their calls or call a customer back when he says he will. Angry customer wishing they went elsewhere. The Haley Automotive Group is going down hill fast.
Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
1 Star Rating
Overall Experience
I have leased a car for three weeks. The sales person quoted me one price and we agreed on it but the the manager got mad at told us we couldn't have it at that price when we already signed something. Then not two days later check engine light comes on. Turns out I have to pay 1500 more to fix the car even though I have a year warranty. The same manager we talked to got very nasty with us and would not take responsibility for the engine problems that are clearly covered by our warranty. So when though I put 3000 down and hadn't had it for three weeks they were refusing to pay any of the 1500 I have to pay not three weeks later. Worst place I have ever ever had to deal with. NEVER go to them they are a rip off
Chester, VA
Paul B at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Paul B at Haley Ford Richmond
5 Star Rating
Overall Experience
Outstanding service always going above and beyond what is expected.
Chester, VA Assisted by Anastasiia Kuzmenko
Jake J at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Jake J at Haley Ford Richmond
5 Star Rating
Overall Experience
Most efficient and friendly buying experience I've ever had!! Thank you Andrew!!
Assisted by Andrew Stephens
Cecilia D at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Cecilia D at Haley Ford Richmond
5 Star Rating
Overall Experience
Outstanding service. Virginia was an excellent host and sales person. Will buy from her again
Assisted by Virginia Kuda
Bianca J at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Bianca J at Haley Ford Richmond
5 Star Rating
Overall Experience
Excellent Customer Service!! LeDonta J. went above and beyond to make sure we were satisfied to the fullest!! Stop by and ask for LeDonta J.
Chester, VA Assisted by LeDonta Johnson
Seth W at Haley Ford Richmond Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
Seth W at Haley Ford Richmond
5 Star Rating
Overall Experience
John did a great job and got me the best deals that I needed, would recommend to friends and family.
Chester, VA Assisted by John Sloan