Haley Ford

Haley Automotive Group

10724 Jefferson Davis Hwy
Richmond, VA 23237

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4.7 rating of Haley Ford
4.7 out of 5

93% Recommended

Based on 88 Sales and 4 Service Reviews

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Haley Ford Richmond (888) 337-5987 10724 Jefferson Davis Hwy , Richmond, VA
1 Star Rating
Overall Experience
This dealership does not deserve one single star for service. Rashid Ford was a terrific salesperson, but after that, terrific became TERRIBLE. For the last 9 mos. we've tried to get service under warranty for the front passenger seat. Been in 3x w/no results. Service advisor DeDe said she'd call back when I checked in on 01/02/20. She never did. Called service manager John on 01/17/20 "he would check." HE never called back. Wrote a LETTER to general manager LeVar Person detailing my complaints. HE NEVER CONTACTED ME. Conclusion: the service department @ Haley Chester is very poorly run, sloppy, disorganized and has no follow through. TERRIBLE!
Bedford, VA