I have returned regularly to Haley for my Service Needs because of the excellent service that I've received from Kelsey Nichols with whom I've worked. She is courteous, timely, professional and always addresses my questions. In addition, she is willing to over and beyond if there is any sort of concern or problem and makes the process easy and accessible. I really enjoy working with her!
Yesterday when I was in there was a very slight problem with someone in the service department leaving a boot print on the floor of my car by accident. Within minutes, she had someone out there to clean it up before I left the premises. This type of service is why I return to Haley for my service needs for both my Toyota Prius's (both fo which were purchased there as well.) I have no complaints with the sales and especially with the service department, especially with Kassidy!
Have been taking my vehicles to Farmville Haley Toyota for over 25 years. I recently had my 2013 Tacoma serviced, Kelsey my Toyota Service Rep. greeted me with a smile and a Good Morning. Kelsey reviewed work scope with me and after work completion covered items addressed and any future issues that may need to be addressed. 5 Stars for Kelsey. Also would like to give 5 Stars to Adam Newcomb for his Leadership of the Service Department. Adam has been with Haley for many years and his excellent work ethic and caring personality is reflected within his Team.
My daughter needed another vehicle and needed one fairly quickly. The Haley team did their best to make sure they found the right vehicle for her. It was a very seamless transition and we would especially like to highly recommend Trey Owen and Eric Bondurant, they both went above and beyond to make sure that we were satisfied customers. We would like to also thank Ame Cooper for recommending us to Trey for a vehicle. Thanks guys for all you have done and continue to do.
I had a great experience at Haley of Farmville buying my 2019 Toyota 4Runner! My salesman, Jon Berkley was great at helping me find what I was looking for. Eric Bondurant was very helpful and patient with the financial paperwork. All of the staff at Haley of Farmville were nice and patient with all of my needs. I definitely recommend them to all of my friends and family! I am happy to become part of the Haley family!
Trey was a fabulous salesman. He contacted me and inquired about which car I was interested. From there, he acted like it was his personal mission to find exactly what I wanted. He treated me like he would want his sister or wife treated if they were to walk into an unfamiliar situation looking to make a large purchase. I couldn't have been happier with my purchase and the whole transaction. He really worked with me. I would certainly purchase from Trey again.
I had been speaking with Jonathan Bailey off and on for a couple of months now about a vehicle for my wife. This morning when my wife's vehicle finally kicked the bucket Mr. Bailey was there to help. When we showed up to the dealership he had the 2016 Toyota Highlander waiting for us. He showed us all the features and answered all of my questions as well as my wife's. During the process he made sure he had every answer we asked. I would definitely recommend Jonathan Bailey and his team to anyone that is looking for a vehicle.
The salesman Phillip was extremely helpful all the other salesman inside the facility was all very nice and accommodating. The GM also very helpful answered any questions and concerns I had, the financial advisor Jeremy very pleasant and easy going. All in all I had a great experience I highly recommend very anyone looking for a good vehicle and a even better staff!
I personally wouldn't recommend this dealership to anybody in the local community or Southside VA. After sitting with a salesman and agreeing to terms of a sale on a 2018 F250, I was more that disappointed after return with my trade vehicle to be $8,000.00 difference on trade. Sales manager politely explained and thanked me for my honesty that my trade in vehicle was exactly as I described but we were 8k difference as previously discussed earlier that day. Had I known i was being lured into the "get caught up in the moment" sales gimmick I would have never returned and shopped elsewhere. I am local to Farmville and do prefer to spend local but with underhanded sales tactics and lack of honest, I will not buy from Haley in the future.