Hawkinson Nissan

Matteson Auto Mall
5513 Miller Circle Drive
Matteson IL 60443

Visit Website

4.8 rating of Hawkinson Nissan
4.8 out of 5

70% Recommended

Based on 92 Sales and 2 Service Reviews

Write Review

Ratings 4.8
Search Area
Time Frame
5 Star Rating
Overall Experience
Dana was very nice and helpful.
Glenwood, IL
5 Star Rating
Overall Experience
I recently purchased a Nissan Altima at the Hawkinson Nissan dealership. Everyone from service to sales were great! I came in thinking that I would leave out with absolutely nothing. But, thanks to Mr. Kendall Johnson sales manager and Mr. Anton McClinton sales rep, I not only left out with a great car but, I also was given an affordable price. I love the fact that they both were completely honest and did'nt give me false hope. Mr. Kendall worked diligently with me until the deal was pushed through. I was so happy I had the both of them to work on my behalf. All I needed was a "YES" and thats exactly what I got.
1 Star Rating
Overall Experience
Awful experience at Hawkinson Nissan. Josh is probably the worst sales manager that ever worked for Nissan. This sales manager made a deal and could not even keep his promise. Tried to close a deal and up the cost of the vehicle by $600. Really not a good business deal. Sales manager lied about the current Out the Door price, kept my down payment to hold the price for 3 weeks and could not deliver at all. After all the lies and deception and sales tricks to keep your business, I feel that this is one of the worst dealerships in Illinois. You know how you can tell if you have been ripped off or received a shady deal? It's really easy...you actually bought a car from Hawkinson Nissan.

Buyers LOOK ELSEWHERE!!!! This is by far the worst dealership and one of the worst sales managers in the business.
Romeoville, IL
5 Star Rating
Overall Experience
When asked, "will you recommend this dealership"... (excuse my French) HELL YES!!! From my salesman Joe Reed to financing guru Ben "Hawk" Hawkinson and all the way over to service welcome tech Steve Lee... BOOM the bomb. They are polite, respectful, and encouraging from the welcome all the way through to the delivery. When they say we will work hard for you, I felt that from them all including the fact that Ben call the next morning after my wife and I walk out the night before. Ben and Joe diligence to close the deal and doing it in our favor. So in short, I LOVE THIS PLACE!!!
Chicago Heights, IL
1 Star Rating
Overall Experience
Everyone was just wonderful from Ramone, Dana and even the service dept staff. Hat's off to a great place!
Chicago Heights, IL
5 Star Rating
Overall Experience
This dealership is great . The work is excellent.
Chicago, IL
1 Star Rating
Overall Experience
I had the worst experience ever at Hawkison Nissan. It started the moment I filled out the pre-approval credit application. First, I was received several email stating I have an appointment to come in. When I did show up for the first appointment someone called me. I asked was I approved before I drive out there and waste my time and theirs. I was told yes I am approved. The day of my appointment I received another call asking am I still coming. I advised the caller I'm on my way. I walked in at 8:15am. Everyone was very nice and willing to help when I walked in. The manager Brandon introduced me to my salesman Jesus. I advised him I just got off work at 6am that morning and had to be back at work at 2pm. I told him I filled out a credit application online. Before I even looked to see if there was a car I was even interested in he had me fill out another credit application and started asking me about a trade in and how much was I planning to put down. After we completed all the pre paperwork he tells me he be right back. After about 15 minutes he tells me he has a car he wants to show me. He goes to get the key then comes back after 5 minutes and tells me he can't find the key give him a minute. Meanwhile, the finance manager comes to me and tell me he wants to help me. He's going to take my trade as is and he is going to put me in a new 2014 Rouge and get me finance through Nissan Finance company. Then he asked me if I need you to put down some money how much can you come up with and by when. After talking to him he has Jesus take me on a test ride of a red 2014 Rouge. When we come back to the dealership Jesus asked me do I like the automobile and how did I feel about the color. Brandon comes out and says the finance manger was writing up the deal on the white 2014 Rouge. I wanted the black one but whatever. Then I'm told to have a seat a Jesus desk they were just finishing up everything. And don't you know it after spending my entire morning with them they send Jesus to tell me they were unable to make the deal I will need to come up with money down, my car note will be higher than the note I have on my current car and this is with my trade. I left the dealership at 12:48pm. With no car and no sleep. If things would have worked out I was going to bring my daughter there to get her first car when she comes home from college and two other people I know are also looking for a car and wanted me to let them know how things go before they go to Hawkison to buy a car. I would not recommend anyone to them unless you want to waste your time. I am VERY DISAPPOINTED in HAWKISON NISSAN!!!
Orland Park, IL
5 Star Rating
Overall Experience
This was the best dealership
Dolton, IL
5 Star Rating
Overall Experience
I would like to thank everyone at Hawkinson Nissan for their assistance in helping me attain and purchase a New Nissan Rouge UT. My sales person Bernie was wonderful, very professional, patient and knowledgeable. She was a great help in securing my purchase along with her manger who was kind and considerate enough to pay for our dinner due to our extended time at the dealership. I would also like to thank Dana who assisted me with a matter of concern. Dana was professional, accommodating, and assured me that the matter would be resolved and taken care of. Everyone at Hawkinson was professional, pleasant and more that willing to assist. Thank you all very much. I love my car.
Tinley Park, IL
5 Star Rating
Overall Experience
I have gotten burned a couple times buying used cars that were not dependable however my son bought a car from Hawkinson Nissan in January of this year, I love the service, warranty and experience so much I decided to buy my car there too. This dealership stands behind the cars they sale and have an excellent reputation. Gaston Butler is the best salesman I have ever encountered, he is courteous, kind and has a great sense of humor but beyond that he listened to my needs, was not a "pushy salesman" and made sure I got the car of my dreams. I can promise anyone reading this that I will never buy a car anywhere else and will refer all my family members, friends, co-workers and anyone else willing to hear the truth to Hawkinson Nissan/Kia dealership.
Riverdale, IL Assisted by Gaston Butler