Mason stopped by today at the designated time and did a great and thorough job with my central air units. He was very professional and trustworthy. I really appreciate Mason and the team's great customer service from Home Climates. I highly recommend your company. Thank you.
Derek came out yesterday for our plumbing inspection. He arrived within the specified time range and gave us a text heads up with his picture to identify himself with (we already know him though from prior great experience). Derek is polite, professional, courteous and friendly. He answers all our questions and always provides valuable tips. He is patient and never makes you feel awkward for asking questions. He is thorough and takes his time doing his work. He previously installed a kitchen sink drain line for us, hooked up the icemaker for our refrigerator/freezer unit and installed a valve needed for a dishwasher hookup, and does a careful, thorough job each time. We greatly appreciate Derek's expertise in helping us maintain our home.
We'd like to recognize Juan M. for the excellent service provided us in our annual inspection and tune-up, and for diagnosing a hot water heater problem. Juan notified the company. Chris G. came out the same day, and with his assistant, replaced our water heater within 24 hours.
Great customer service, 5 star, from these gentlemen.
Don & Brenda C.
Shane was friendly and professional and treated my home with care. When I needed a replacement piece for my air conditioning, he did a great job in helping me to decide if I should invest in my older unit.
We had a mini split heating/air conditioning system installed by Home Climates. It was a very good experience from start to finish. They were very thorough in their information and installation. Would highly recommend them for your heating/air conditioning needs.
I saw the special sewer drain cleaning offer and decided it was a great value. We've not had any problems, but have lived in our home for over 20 years so I had it done as a preventative. Al was very friendly, knowledgeable, and did an excellent job. He made a video of part of the cleaning and showed me the junk that was broken up and flushed through. I'm very glad we had it done and highly recommend this service by Home Climates.
I really like how they have improved on their customer service end of the business. Over all they are more organized and are communicating with clients much better. Not sorry I have stuck with them for all of plumbing and heating needs.
Very pleasant experience! We appreciated the professionalism of the entire team from Home Climates. The craftsmanship of the installers looks fantastic, they even repaired a gas leak in the existing line that we were unaware of. The unit is properly vented and is up off the floor as per my request. I will be using Home Climates for any future plumbing or HVAC needs. Thanks Again for the superior experience. Dave Shomper