I really like how they have improved on their customer service end of the business. Over all they are more organized and are communicating with clients much better. Not sorry I have stuck with them for all of plumbing and heating needs.
Very pleasant experience! We appreciated the professionalism of the entire team from Home Climates. The craftsmanship of the installers looks fantastic, they even repaired a gas leak in the existing line that we were unaware of. The unit is properly vented and is up off the floor as per my request. I will be using Home Climates for any future plumbing or HVAC needs. Thanks Again for the superior experience. Dave Shomper
Prompt, professional service on an icy Saturday morning. Thanks Justin.
From start to finish the process went in a extremely smooth and professional manner. The knowledge, dedication and service was second to none. The amount of dedication by Brian, Chris, Justyn and Nathan got our new boiler and hot water heater installed and up and running in no time. Their customer relations were outstanding. All of our questions were answered in a pleasant and knowledgeable manner. We would highly recommend this company for all of your HVAC needs.
The customer service is excellent and each person from Home Climates was friendly, knowledgeable, and informative. I had many questions and felt very confident in their responses helped me learn. Equipment was replaced and we made the decision that was right for us, they listened to our opinion and respected it. Never had the feeling of a "pushy salesperson" with Home Climates. Equally important, each person that serviced our HVAC system entered our home with a smile and left our home it neat and clean. I would highly recommend them .
Terry sent Brian our way, shortly after reaching out to him regarding our desire to convert our oil heat to gas. Right from the start Brian was professional and so helpful! He gave us all the info we needed to make the right decisions for our gas conversion. Paul and the installation crew were professional and friendly. The got the job done in one day! The optional maintenance plans can't be beat and I would highly recommend this company for all of your home climate needs.
Home Climates provided quick service and guidance, and made good recommendations at great prices. Once terms were settled they were able to come back within a day and install the heating/air conditioning system. We are very pleased with their work and will definitely seek their service in the future.
Workers did a great job. Would highly recommend them. Took care of my home and took all trash with them. Thank you Home Climates!
Thanks Home Climate especially Brian, Mason and Justyn for installing our new Lennox home a/c heat pump unit. Our old system went out this past August during 10+ consecutive days of 90 degrees. I called three companies for quotes, Brian was the most responsive he was out to visit that day, the other companies came out in 2 days and another took 2 weeks playing voice mail. Pricing came back pretty much equal, however Value and Quality went to Home Climate. Mason and Justyn came on time and installed the unit flawlessly. Can't say enough about Mason & Justyn, both did an excellent job, installed the unit in a timely manor and answered all of my questions. I would highly recommend Home Climate for their services. I'm glad I chose Home Climate. Thanks again Brian, Mason & Justyn for working as a team.
Brian was very helpful in explaining how the mini splits would work. We hadn't heard of this heating and cooling method before. The installers were very professional and left things cleaner than they were when they started. We were very pleased with the process from start to finish. Thanks a lot Brian, Paul and the other installers.
The team at Home Climates made our decision to spend a considerable sum of money much easier by being very attentive to our needs. Brian is an excellent salesperson - very helpful with questions, and quick to respond to concerns. The project manager, Paul, and his work crew were very considerate while working in our home and made quick work of a large job installing two heat pumps. It is clear that Home Climates is interested in keeping a loyal customer base. I strongly recommend them.
The newly installed water softener, has really cleaned up our city water, to the point that one looks forward to a cold glass of water right from the faucet. And the tank-less water heater, has made more room available in the basement. It heats up just the water we need, without wasting gas on water we don't presently need. All in all, these two items were added after the original package was put together. The quality of the workmanship, and the experience of the crew, superseded my expectations. I am really impressed with it all!
Our old A/C failed and Home Climates was very helpful in getting the system replaced in a timely manner. The installers were quick and efficient and left the house clean. We had a minor problem after the install and they were here immediately to remedy it. Quality work, excellent products and follow up after the sale. It doesn't get any better than that!
Excellent customer service the whole way around! Staff was so diligent (even over the weekend) in getting us estimates for work on an air conditioning system. Installers are professional, courteous, friendly, prompt and provide much useful information. We have had a gas furnace and ductwork, a plumbing repair/installation and most recently air conditioning installed. You couldn't ask for a finer company to handle the job. A+ from start to finish!
Thanks to everyone!! All systems seem to working efficiently and as expected!! :-) Electric bill even dropped quit a bit!!