near Freehold New Jersey
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Greg was great and I would recommend him highly!
I am ecstatic and beyond words with my level of satisfaction with Honda Universe, Kyle, James and even Pat in that finance office, where everything agreed becomes a blurr ... hahaha! I absolutely recommend everyone drive a Honda and travel the extra miles to be respected and appreciated while deciding to do so, just as we do! This was not my 1st experience there and will certainly not be my last ... unless there's a changing of the guards and they fail to deliver a favorably, memorable customer experience! Their service department is on point as well ... love them, love them, love them!
I had the most phenomenal experience buying this vehicle. Kyle Cawley is the most professional and personable salesman I've ever dealt with. I did not want to stay all day and I was still there finalizing the deal of the 2nd car bought that day,as they prepared to close! Haha! Kyle made sure we were comfortable at all times, He made sure all of our needs were met. He kept us informed and assisted in expediting the process and delivery. Closing one deal is work enough but TWO is too much! James, the Manager makes me feel confident in making my decisions. I have never left this dealership feeling anything but happy knowing if I have ANY questions, problems or concerns they will address them without any double talk! I absolutely love Honda Universe and believe I will remain in a Honda as long as they keep delivering this level of customer support! I know if James is there, I am going to leave in a vehicle I like with a payment I'm comfortable with AFTER the finance meeting. Pat was quick with all the paperwork and respected my choices while making sure I had the coverages I undoubtedly needed. The 3 of them work well together in the best interest of ALL! A perfect combination!
Good, honest dealership. Greg is a riot!