Honda Universe

1085 Route 88
Lakewood, NJ 08701

Visit Website

4.8 rating of Honda Universe
4.8 out of 5

94% Recommended

Based on 68 Sales and 5 Service Reviews

Write Review

Ratings 4.5
Search Area
Time Frame
Reviews near Jackson New Jersey - Show All
5 Star Rating
Overall Experience
This review is specifically about my dealings with John McGraw, the Customer Service Manager. Due to a personal health problem, I needed to turn in my leased Honda and am unable to lease another one. I can no longer drive and was unable to get to a dealership to turn the car in myself. I asked the lease company, America Honda Finance, if they could arrange for someone to pick up the car from my home. They told me they could not. So I then called Honda Universe and explained my situation to John. In spite of never having met him and not having leased the car through his dealership (I lived in Bergen County at the time I leased my Honda), John couldn't have been more accommodating. He and another employee drove to my house, brought the paperwork that needed to be signed, and drove the car back to his dealership. Based on that experience, I would highly recommend Honda Universe to anyone who is considering leasing or buying a Honda.
Jackson, NJ
4 Star Rating
Overall Experience
Enjoyed working with Amber Prill
Jackson, NJ Assisted by Amber Prill