near Palm Desert California
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My overall experience was great. Usually I’m quite skeptical and very untrusting with the general idea of meeting with a car salesmen as most can relate to be intimidating. However, at the Toyota dealership I was quickly received by Mr. Ali who had a genuine selfless approach of helping me get my new car. He was very helpful and generous in ensuring that I received the best deal possible. I am a very pleased customer and I greatly appreciate the effort that was given and the selflessness of the customer service/support. My experience today was positive and enjoyable. I would definitely recommend my friends and family to visit here and if possible meet with Mr.Ali and team.
I recently traded in my car for a Toyota used certified vehicle here. They promised over and over that it would be detailed before I picked it up. When I picked it up I was not satisfied and pointed out several spots in the fabric and places that needed wiped down still. They said not to worry, because I had purchased the fabric protection so when I brought it back to get that done, it would be fully detailed then. Well, that day came and when I went to pick it up, was still able to find sticky spots and drip marks in the cup holders and the fabric had not been shampooed before they put the protection on. I refused to take it until they made it right. They sent it back to get it detailed again at an off site location. That night when I picked it up, in the dark, it was much better but still not good enough but at that point there was no one there who could do anything about it. I was just going to live with it but a passenger sitting in my back seat just found trash in one of the door pouches. Not cool. They obviously don’t care about customer service. I’m done with dealership.
I was taken care of from start to finish. Very happy with the deal I got!
Very helpful knowledgeable and appreciated the whole buying experience
Angela G. Is the best. Excellent service. Angela is why we buy all our cars at I 10 Toyota.
Angela Gragg is the best. She has been helping us for years and we always enjoy doing business with her.
Everyone was very friendly and professional
Excellent customer service!! Joseph/sales was amazing and Victor/finance was great!!
Lewez was very helpful and patience. He guided us throughout the process and answered every question we had in regards to lease vs purchase. Would definitely come back to him once our leases are up.
Pablo and all the Toyota staff were more than helpful. They made the process of buying a new car for the first time very smooth and comforting.