I purchased a 2018 Outlander demo with 89 KLM on the clock from Stuart Harpley. Delivery was scheduled at 2.30Pm on a Thursday. I rang to confirm that I would be able to pick the vehicle up at 2.30PM sharp. When I arrived, it seemed Stuart swung into action then and started the delivery process. I didn't drive out in the new vehicle until 3:15PM. A towbar was included in the deal, and I heard nothing for 17 days, so I rang Stuart at 9am on Tuesday 2nd July to see when I may get the towbar. He said Ï will ring you back in 20 minutes. At 4 PM that day, total silence, so I tried to ring again with no answer. Then I got his standard text "Can I talk to you later."I responded by text to indicate my disappointment and poor service. Cetainly won't be going back to Irelands for future deals.
From start to finish buying our Holden Trax was a great experience.
Everyone from office staff to Terri Flint manager was great. No questions were too much trouble and everything explained very well.
Everyone was amazing, Adam, Susan and pat. Thank you very much again for great service, a breeze from start to finish. Very easy & smooth sailing experience for a first timer buying there first brand new vehicle, so thank you guys for making it a breeze for me. Absolutely in love with the new HSV Ute , thank you guys