I arranged to bye a car from southport, as they also have a dealership in tweedheads the brought the car down to me, they were on time & nice to talk to. The car was not in selling condition as a famale I must have looked blind to them, they said every manual sounds like that so they drove it into the macanic in there dealership & the coustomer was actually right "me" it was a waste of everyone's time although I seen the bad reviews I ignored them and trust my instincts, I felt ripped of that they were happy to take 10k of me & sell me a car that is clearly not a 100% with high kms. & when I rang up for my deposit the lady was very rude also because I didn't bye the car, asking why I didn't bye it because I don't have that much money to bye a broken car, the sales guys were nice but untrustworthy. I have found a car of a priveate byer & I am happy
I met Hayden on his first day at James Frizelle's and found him to be so pleasant and respectful that I had no hesitation in returning when I was ready to make a purchase. Again, Hayden was so pleasant to deal with and made my experience a positive one. Thank you Hayden.
Really bad experience 2 days after driving away in a brand new top of the line i30. Sunroof shattered whilst driving. Suddenly when you need help and despite all the "24/7" assurances from the sales team during the purchase process, help failed to materialise. Not only that but a very negative attitude "it's an insurance matter, can't help you". More than disappointing. Very poor customer care.
I could not have happier with your salesman Darren Hamson and the overall helpfulness of all your staff. They made my purchase a pleasure and I would highly recommend the James Frizelle Group Lismore to anyone