James Frizelle's Automotive Group

Corner of Nind Street and High Street
Southport QLD 4215

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4.9 rating of James Frizelle's Automotive Group
4.9 out of 5

99% Recommended

Based on 1,879 Reviews

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Bruce Underwood

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Ratings 4.9
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1 Star Rating
Overall Experience
I arranged to bye a car from southport, as they also have a dealership in tweedheads the brought the car down to me, they were on time & nice to talk to. The car was not in selling condition as a famale I must have looked blind to them, they said every manual sounds like that so they drove it into the macanic in there dealership & the coustomer was actually right "me" it was a waste of everyone's time although I seen the bad reviews I ignored them and trust my instincts, I felt ripped of that they were happy to take 10k of me & sell me a car that is clearly not a 100% with high kms. & when I rang up for my deposit the lady was very rude also because I didn't bye the car, asking why I didn't bye it because I don't have that much money to bye a broken car, the sales guys were nice but untrustworthy. I have found a car of a priveate byer & I am happy
With it.
Bilinga, QLD
5 Star Rating
Overall Experience
Great service and a great car!
Australia Fair, QLD Assisted by Bruce Underwood
5 Star Rating
Overall Experience
We had a wonderful experience with James Frizelle’s Southport. Would highly recommend them and Bruce our salesman was fantastic.
Babyl Creek, NSW Assisted by Bruce Underwood
5 Star Rating
Overall Experience
Good listing skills. The questions I asked took more then a yes or no answer. I felt the sales person was very professional, focus and had a great ego-drive. Thanks for your help.
Alexandria, QLD Assisted by Hayden frost
5 Star Rating
Overall Experience
I met Hayden on his first day at James Frizelle's and found him to be so pleasant and respectful that I had no hesitation in returning when I was ready to make a purchase. Again, Hayden was so pleasant to deal with and made my experience a positive one. Thank you Hayden.
Back Creek, NSW Assisted by Hayden frost
4 Star Rating
Overall Experience
It was because of Michael Gow, the Salesperson, that we decided to purchase the vehicle. We wish him well with his career.
Aldershot, QLD Assisted by Michael Gow
1 Star Rating
Overall Experience
Really bad experience 2 days after driving away in a brand new top of the line i30. Sunroof shattered whilst driving. Suddenly when you need help and despite all the "24/7" assurances from the sales team during the purchase process, help failed to materialise. Not only that but a very negative attitude "it's an insurance matter, can't help you". More than disappointing. Very poor customer care.
5 Star Rating
Overall Experience
A very pleasing experience with this dealership.
Balldale, NSW Assisted by Darren Hampson
5 Star Rating
Overall Experience
Great experience! Couldn't have been any easier to purchase a vehicle.
Assisted by Darren Hampson
5 Star Rating
Overall Experience
I could not have happier with your salesman Darren Hamson and the overall helpfulness of all your staff. They made my purchase a pleasure and I would highly recommend the James Frizelle Group Lismore to anyone
Broadwater, NSW Assisted by Darren Hampson