Jeff Wignall Ford

20-22 Overton Road
Frankston, VIC 3199

Visit Website

4.3 rating of Jeff Wignall Ford
4.3 out of 5

81% Recommended

Based on 48 Sales and 8 Service Reviews

Write Review

Ratings 4.3
Search Area
Time Frame
5 Star Rating
Overall Experience
Jay and luke were really good todeal with could not do enough to help me your delivery girl is another story
If it wasnt for jay and roland inservice iwould not have recieved the car on time or day promised for delivery over all fantastic service
Botanic Ridge, VIC
1 Star Rating
Overall Experience
Service not properly informed espyif you have limited knowledge regarding the parts of the car it’s function, no credible information was given regarding the bill, changing bills according to their wish, and after all NOT FIXED THE ISSUES despite paid 2000 dollars. Very poor service.
Noble Park, VIC
1 Star Rating
Overall Experience
Having booked my Mondeo for a 30000k service online, I ticked the box for needing a shuttle, only to be told when checking in that they stop at 9am, I was then asked where I was going to, after answering I was told it was too far anyway. Thought about cancelling on spot, unfortunately went ahead. Had a call during the day to be told car was going to be late, when I picked it up just handed key and invoice. I asked if the log booked had been stamped and was told yes. Got in my car and the passenger seat was fully reclined.... the radio was reset, found out later the the auto lights had been switched off, checked log book ....it had not been stamped. I try and support local businesses were I can but I have now learned my lesson. I would not recommend this business to anyone.
Frankston, VIC
1 Star Rating
Overall Experience
Poor customer service, actually it was non existent... would never recommend purchasing a vehicle from these rude arrogant people.
Thomastown, VIC
1 Star Rating
Overall Experience
I have purchased approximately five cars from Wignell Mornington, called in for a test drive of the GT Mustang the attitude displayed by the salesman was TAKE IT OR LEAVE IT if you don,t want to put a deposit down NOW, when I was not prepared to leave a deposit he walked off.I went else were the service was impeccable
Mccrae, VIC
5 Star Rating
Overall Experience
I had the very great pleasure to meet a refreshingly honest salesman at Wignall Ford (Frankston) today. Jay Emir is a gentleman and such a pleasure to deal with. He is friendly, extremely helpful and can instantly understand the needs of his clients and so discuss critically relevant issues with a professional ease and personal charm – it was like dealing with an old friend. Despite that we did not actually do a deal, Jay demonstrated a great knowledge of the product and of people, and made me feel much comforted that he was able to understand what was important to me and respond specifically. I would certainly recommend Jay as a friendly, professional and helpful guide to anyone who is contemplating the purchase of one of life’s most expensive purchases. Wignall Ford Frankston are very fortunate to have this man in their employ, and I will definitely consult him again for my next purchase.
Belgrave, VIC
5 Star Rating
Overall Experience
An excellent experience at Jeff Wignall Ford Mornington Service department, friendly helpful and able to diagnose the problem with my Ford Territory quickly and backup with parts and workmanship in a timely manor.
Great service, highly recommend them.
Mount Martha, VIC
4 Star Rating
Overall Experience
After sales service not up to expectations.After a few calls still no response.
Langwarrin, VIC
1 Star Rating
Overall Experience
Vehicle not delivered when instructed to; follow up efforts to determine delivery date pathetic to say the least by both sales person and even customer service.
Essendon Fields, VIC
1 Star Rating
Overall Experience
I purchased a new xlt with a pronounced lean on the vehicle, a fault I have now learned is fairly common with this model. Took it to Mornington for them to investigate and fix. the acting service manager, Ash, could not have cared less and was rude and aggressive to boot. They kept the vehicle for half a day and did precisely nothing. I am now getting it fixed at a different dealership. Keep your sarcastic laugh and pitying shake of the head, Ash - very unprofessional -and I may not be taking my vehicle back there! An unworthy tarnish on an excellent brand
Kunyung, VIC