Jeff Wignall Ford

20-22 Overton Road
Frankston VIC 3199

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4.6 rating of Jeff Wignall Ford
4.6 out of 5

88% Recommended

Based on 43 Sales and 4 Service Reviews

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Ratings 4.6
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1 Star Rating
Overall Experience
I purchased a new xlt with a pronounced lean on the vehicle, a fault I have now learned is fairly common with this model. Took it to Mornington for them to investigate and fix. the acting service manager, Ash, could not have cared less and was rude and aggressive to boot. They kept the vehicle for half a day and did precisely nothing. I am now getting it fixed at a different dealership. Keep your sarcastic laugh and pitying shake of the head, Ash - very unprofessional -and I may not be taking my vehicle back there! An unworthy tarnish on an excellent brand
Kunyung, VIC
5 Star Rating
Overall Experience
The review regarding repair of intercooler hose was Ford Hasting branch forgot to mention in review.
Thanks Steve
Cooloola, QLD
5 Star Rating
Overall Experience
After ringing many ford service centres and being told its a 1 week wait to have our car looked at due to a fault light coming on, the service department here were most helpful in looking at the car and replacing a intercooler hose while we waited as we were returning to QLD. All I can say is thanks guys and next time we are buying another car it will be from you guys, your customer service is awsome.
Thanks again Steve
Cooloola, QLD
4 Star Rating
Overall Experience
Just purchased a used car from Wignalls Frankston, an I must thank all staff for making it a very pleasurable experience. Top service from all, and a special thanks to Tom our sales person. Great service and I will be recommending your cars and service to all.
Anderson, VIC
1 Star Rating
Overall Experience
I bought a brand new falcon ute. I went in for its first service ( Falcon only had 1000ks on it) and one of the cleaners reversed another car into mine. I took it back to them 3 times to get it fixed. They couldn't apologise enough and offered me the next service free of charge.
1 Year later (last week) I took it back to get its second service. I mentioned to them that the paint work is in poor condition were they had it re-sprayed, They made up some BS saying it looks like it's been hit by a trolley and they won't do anything about it. Mind you my car doesn't get driven at all as I received a company car 2 weeks after buying my ute.
It has never seen a car park just my driveway. I then mentioned the free service that I was promised and guess what, they said No I still had to pay. I will never be going back to Mornington Ford.

I dealt with Matt or Mark at Ford Mornington both times. I wouldn't recommend anyone going here. All they want is your money and cause more issues. NEVER AGAIN.
Carrum Downs, VIC
1 Star Rating
Overall Experience
Had an enquiry and got slammed with a phone call which didn't answer my question. He just questioned what I was saying. DO NOT RECOMMEND. Absolutely disgusting service
Flowerdale, VIC
5 Star Rating
Overall Experience
Great feedback, couldn't be happier, would recommend Wignall Ford to anyone.
Carrum, VIC Assisted by Oliver McCort
Hi Murry, Love your new red hot Mustang! Thank you for your review. Drive Safely, Frankston Ford.
May 22nd
5 Star Rating
Overall Experience
Jamee is my new best friend!!! I will be back for my next car
Knoxfield, VIC Assisted by Oliver McCort
Hi Cassie, Thank you for your review. Love the car and the colour! Drive Safely, Frankston Ford.
May 22nd
1 Star Rating
Overall Experience
Poor experience, no communication unless i was the one chasing everything up. Don't return phone calls, Finance was wrong on delivery day, had to be told 4 times it was $30pw higher than it should've been before it was corrected. Tried to charge me extra delivery to get my tub back (was never mention during the sales process). Only positive was Jamee Bird trying her best to fix everyone elses sloppy work.. Wouldn't recommend this dealership on my recent experience.
Arthurs Seat, VIC Assisted by Oliver McCort
5 Star Rating
Overall Experience
Delivered earlier than expected. Great service, very satisfied customers.
Botanic Ridge, VIC Assisted by Sean Tessier
Hi Janelle, Love The New Ford! Thank you for taking the time to leave us a review. Drive Safley, Frankston Ford.
May 4th