Jeff Wignall Ford

20-22 Overton Road
Frankston, VIC 3199

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4.4 rating of Jeff Wignall Ford
4.4 out of 5

84% Recommended

Based on 47 Sales and 6 Service Reviews

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Ratings 4.4
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1 Star Rating
Overall Experience
Poor customer service, actually it was non existent... would never recommend purchasing a vehicle from these rude arrogant people.
Thomastown, VIC
1 Star Rating
Overall Experience
I have purchased approximately five cars from Wignell Mornington, called in for a test drive of the GT Mustang the attitude displayed by the salesman was TAKE IT OR LEAVE IT if you don,t want to put a deposit down NOW, when I was not prepared to leave a deposit he walked off.I went else were the service was impeccable
Mccrae, VIC
5 Star Rating
Overall Experience
I had the very great pleasure to meet a refreshingly honest salesman at Wignall Ford (Frankston) today. Jay Emir is a gentleman and such a pleasure to deal with. He is friendly, extremely helpful and can instantly understand the needs of his clients and so discuss critically relevant issues with a professional ease and personal charm – it was like dealing with an old friend. Despite that we did not actually do a deal, Jay demonstrated a great knowledge of the product and of people, and made me feel much comforted that he was able to understand what was important to me and respond specifically. I would certainly recommend Jay as a friendly, professional and helpful guide to anyone who is contemplating the purchase of one of life’s most expensive purchases. Wignall Ford Frankston are very fortunate to have this man in their employ, and I will definitely consult him again for my next purchase.
Belgrave, VIC
5 Star Rating
Overall Experience
An excellent experience at Jeff Wignall Ford Mornington Service department, friendly helpful and able to diagnose the problem with my Ford Territory quickly and backup with parts and workmanship in a timely manor.
Great service, highly recommend them.
Mount Martha, VIC
4 Star Rating
Overall Experience
After sales service not up to expectations.After a few calls still no response.
Langwarrin, VIC
1 Star Rating
Overall Experience
Vehicle not delivered when instructed to; follow up efforts to determine delivery date pathetic to say the least by both sales person and even customer service.
Essendon Fields, VIC
1 Star Rating
Overall Experience
I purchased a new xlt with a pronounced lean on the vehicle, a fault I have now learned is fairly common with this model. Took it to Mornington for them to investigate and fix. the acting service manager, Ash, could not have cared less and was rude and aggressive to boot. They kept the vehicle for half a day and did precisely nothing. I am now getting it fixed at a different dealership. Keep your sarcastic laugh and pitying shake of the head, Ash - very unprofessional -and I may not be taking my vehicle back there! An unworthy tarnish on an excellent brand
Kunyung, VIC
5 Star Rating
Overall Experience
The review regarding repair of intercooler hose was Ford Hasting branch forgot to mention in review.
Thanks Steve
Cooloola, QLD
5 Star Rating
Overall Experience
After ringing many ford service centres and being told its a 1 week wait to have our car looked at due to a fault light coming on, the service department here were most helpful in looking at the car and replacing a intercooler hose while we waited as we were returning to QLD. All I can say is thanks guys and next time we are buying another car it will be from you guys, your customer service is awsome.
Thanks again Steve
Cooloola, QLD
4 Star Rating
Overall Experience
Just purchased a used car from Wignalls Frankston, an I must thank all staff for making it a very pleasurable experience. Top service from all, and a special thanks to Tom our sales person. Great service and I will be recommending your cars and service to all.
Anderson, VIC