Great experience dealing with Chris and John Hughes Hyundai. Very professional, courteous and thorough. You know you're on a good thing when the salesman doesn't want to sell his demo.....thanks Chris and sorry for taking your car, it was just to good!!
Our new Hyundai Tuscon is our 4th vehicle we have bought from Jason Nastas through John Hughes. Jason is now like a respected and trusted family friend. He is always friendly, humorous, down to earth, straight forward and we know exactly what we are getting. He is efficient and gets things done and we don't ever have to chase him up, which is a bonus. Our new car is fantastic. We have only had it a week, done 800 kls and John has already washed it once. So very proud.
only reason 5 stars all round not given is because Dain phoned to say the car would be ready the next day at our designated time of 11am and that he didn't have the plates yet to give us the rego so I could arrange insurance. He said he would call back around 3-4 pm the same day to let me know the plate number. By 9.25am the next morning I hadn't heard from Dain so I called JH and they said that Dain would get the message that I had called. Dain finally called me to say he wasn't at work yet as he only starts at 9.30am and when he got there he would call me to let me know the plate number leaving me only 30mins to organise the insurance before I had to leave home to get to JH by 11am. I felt quite stressed about this. When I arrived at 11.00am I was told to wait in Dain's office as he was finishing off a hand over to another customer who, I might add, received 2 bottles of nice looking wine with his new car. Was that person more important than me?
The service and product knowledge provided by Steve was excellent.
All other members of the team that I encountered were courteous and helpful.
Once purchased, the vehicle was delivered very promptly which was appreciated. I had done a lot of research about the vehicle and had test driven other comparable vehicles before making my decision. It has all features I need all for a great price. I would highly recommend Steve in particular and John Hughes in general.