Johnson Lexus of Raleigh

5839 Capital Blvd
Raleigh NC 27616

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1.0 rating of Johnson Lexus of Raleigh
1.0 out of 5

0% Recommended

Based on 0 Sales and 2 Service Reviews

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I received a recall letter from Lexus headquarters to have my cracking dash board replace. I call the dealer back in November 2015, and they told me that they are back ordered and will get back with me February/March, didn't hear from them so I called in May and said the service advisories manager is no longer with them(I think he got fired) so I spoke with the new manager (Kacy) in May, she would research and get back with me again, she said there is about 300 plus RX330 dash board on order, and they are on number 4! But still hasn't told where or if I was every put on the list??? It's 25th August 2016 now, and the recall letter expire November 2017!!!! This is piss poor service..I guess I try another dealer else where!
Cary, NC