Jones Animal Hospital

603 Volunteer Pkwy Ste 1
Bristol, TN 37620

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3.0 rating of Jones Animal Hospital
3.0 out of 5

0% Recommended

Based on 2 Reviews

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Jones Animal Hospital (423) 968-7011 603 Volunteer Pkwy Ste 1 , Bristol, TN
5 Star Rating
Overall Experience
I love the staff here. Everyone is great. They have worked with all 4 of my dogs for many different things and I've always been pleased. I dont trust a lot of people with my pets but I whole heartedly trust anyone at jones.
Bristol, VA
Jones Animal Hospital (423) 968-7011 603 Volunteer Pkwy Ste 1 , Bristol, TN
1 Star Rating
Overall Experience
I have been going to Jones animal hospital for a while now and I feel I have given enough time for them to show they care about pets and their owners..,
Well I have had enough
I breed mini schnauzers and as any breeder knows you need a good vet and I can tell you Jones Animal Hospital is not it . I had a schnauzer get hurt took to Jones to me it was an emergency he was hit by a car we did not know the extent of the injuries and was made to wait finally took him back was told he needed to stay over night for observation picked him up the next day was told broken ankle had cast and bring him in every week for recheck NO APPOINTMENT needed no every week had to wait over an hour for his recheck I questioned as to why I was told " you didn't make an appointment " ok so tried to make one for last visit to get cast removed again was told by doctor Allen " you don't need one" took him to have cast removed and guess what after waiting 2 hours still waiting on vet... after vet took cast off brought him back to me and was told " the abrasion still looks a little ruff" what abrasion he had a broke ankle " oh no it's just an abrasion why was he in a cast for 6 weeks if it was just an abrasion??
Took new puppy in today (one last attempt)
No cars in parking lot ( good sign) no one waiting in any office signed in taken back to room weights puppy door closes... an hour later still sitting in room no one came in finally had enough ask how much longer am I gonna have to wait " did you have an appointment? No I called stated no need for an appointment just bring her in so I ask how much I owed for them weighing her ...
Bristol, TN