Everyone at Kattan Ferretti are very knowledgeable. Always respectful and replies immediately to my calls. I especially like Susan as she gives me quality customer care. Very efficient and intelligent. I am very fortunate to have her as my rep. Keep up the excellent work Susan.
Sue has been our agent for many years. She is the agent all should strive to become. She is always able to answer any of the many questions we have regarding our policies. On those rare times when she doesn't have the answer on the tip of her tongue, she will research the information and get back to us promptly.
I am very well pleased with the service I received from Kattan Ferretti agent Susan Snyder. She explained everything about the insurance policies that I purchased, answered all questions that I had! Saved me a lot of money and was a pleasure to do business with! I have already started to recommend Susan to family and friends.
Susan has been very helpful in leaving my former ins. co. and adding to my car policy ins. I have been with Erie since 1969, my late husband was with Erie since 1967.
Susan also found me the best coverage and costs. I am pleased with her follow up phone calls, and emails to keep me updated and informed.