I've been with Erie/Kattan for many years and everyone is always so easy to work with and helpful. Excellent customer service and courtesy are always provided. I highly recommend and value the experience, expertise, and business ethics of this company and it's employees.
Sue was very patient and persistent in helping us evaluate our insurance needs, and in turn, saved us a significant amount of money by bundling our auto and homeowners insurances. She was always very pleasant and understanding of my procrastination in returning her calls. Definitely the poster girl for "You Don't Get The Sale If You Don't Ask For It". Sue is truly a huge asset to the Kattan Ferretti "team"!!!!!
I've had a great experience so far with Ferretti Insurance. I recently moved from FL and they answered all my questions regarding PA car insurance which made the transition very easy. I could not be happier with the customer service I have received.
During the short period (approx. 2 years) that we have been with Kattan Ferretti we have had numerous life changes affecting our insurance coverage. Every issue has been handled in a timely, professional manner with an emphasis on making things easy for us. We appreciate our agent (Sue Snyder) and everything she has done for us.