Frank did his job well through the entire process - Thanks Frank. Steve S. your business manager was friendly and professional - until we declined the extra warranty. At that point it went south and he did not even get out of his chair thank us for our business or a simple hand shake. We were very excited about our new vehicle and Steve's behavior is what we discussed on the ride home.
We have purchased several vehicles from Kaiser we are very pleased with the sales people as well as the finance manager and the rest of the staff there is no other dealer for us. They make you feel right at home and part of their family. Todd Schwefel our sales personal did a awesome job in helping us find the right vehicle. It was fun working with him. Thanks again Todd and everyone at Kaiser . We love you guys!
I live in Michigan and spent 6 weeks looking for the perfect Durango and kept coming up empty. Labor day week end while searching the Internet I saw my Durango but the dealership did not want to trade with a dealer near me in Michigan. I finally got all the paperwork ironed out with Eric Lord and he loaded the Durango on the Ferry, sailed Mighty Lake Michigan and drove the Durango up my driveway to me. I have " My " Durango and " My " 1st. Hemi. Eric did Great. Now if this one lasts me 13 years and 233,000 miles like my last Durango I will be a happy man. Great Job Eric.
Glen was very thorough in explaining all the details of the car and the touch screen. They did not come down in price, but it was a fair price. Derek and Steve made the purchasing experience non -stressful and easy. I would definitely recommend them!