Kayser Chrysler Center

866 Phillips Blvd
Sauk City, WI 53583

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4.9 rating of Kayser Chrysler Center
4.9 out of 5

98% Recommended

Based on 164 Sales and 3 Service Reviews

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2 Star Rating
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My wife and I dealt with Zak Smith about a 2014 Ford Taurus SHO. Correspondence by email asked what time we would be arriving at the dealership so he could have the Taurus ready to test drive the next day. So we took the over 2 hour drive to Sauk City to test drive the Taurus. When we arrived Zak did not recognize my name and I had to "refresh" his memory why I was there, even though we had just emailed back and forth the day before. Since he did not know why we were at the dealership must be the reason why the Taurus was not ready and we had to wait 15 minutes to test drive it. At the end of the day we could not come to an agreement on the Taurus, which is fine that's business. The problem I have is when someone travels over 2 hours to visit your dealership you should have the common courtesy to remember they are coming. I don't question all of the rave reviews this dealership has gotten, but from how we were treated in my opinion it's average at best.
Milwaukee, WI