Kayser Ford Lincoln

2303 W Beltline Hwy
Madison, WI 53713

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4.8 rating of Kayser Ford Lincoln
4.8 out of 5

99% Recommended

Based on 1,247 Sales and 6 Service Reviews

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Reviews near Janesville Wisconsin - Show All
1 Star Rating
Overall Experience
the last time i was at quick lane service it was a nightmare. oil all over my door handle, steering wheel and oil was spilled over the maniflold. i asked for mobile one oil, i received motorcraft oil. this ordeal lasted almost 2 hrs, for an oil change, service adviser was lost, most of the time, as to what was going on in the service area.
Janesville, WI
1 Star Rating
Overall Experience
quick lane service thursday afternnon. 1. waited 10 min for service adviser, no where to be seen or found. 2. asked for mobil one synth. oil, motocraft oil installed. 3. tire rotaion and oil change took 1 1/2 hrs. service techs acted like they were lost. 4. went to leave, oil on door handle, steering wheel and console.{a blind man could see the oil, on a white truck} 5. smell oil while driving home, pulled over, oil spilled on valve cover and in turn ran all over manifold. 6, i have been a customer for over 10 years and this will be last visit. its a sad day in hell, when i take my truck to get serviced and i have to clean up oil slopped all over, with handi wipes.7. people were leaving because there was no one at service desk or they were told there is a 1 hr wait. so much for quick service!
Janesville, WI
5 Star Rating
Overall Experience
I had a very satisfying experience here this afternoon. Alfred was professional and informative, and I felt he was interested to give me what I want in a car. I would recommend this dealership to anyone.
Janesville, WI Assisted by Alfred Hall Jr
5 Star Rating
Overall Experience
Alfred hall was a pleasure to work with
Janesville, WI Assisted by Alfred Hall Jr
5 Star Rating
Overall Experience
We recently purchased a used VW Jetta for our son at Kayser. Our sales person, Rod Godoy was great. He was very kind, professional and helpful in the purchase of our car. Joe Gentilli, finance manager did a great job and was also very helpful with our purchase. We would highly recommend Kayser to anyone.
Janesville, WI
5 Star Rating
Overall Experience
Rollie was so helpful and patient. We visited the dealership several times before I decided on a SUV; he remembered and greeted us each time. No pressure. Thanks, Rollie!
Janesville, WI Assisted by Rollie Halverson
4 Star Rating
Overall Experience
We had an awesome experience at Kaiser!! Our salesperson was knowledgeable and honest!!
Janesville, WI Assisted by Keith Norris
5 Star Rating
Overall Experience
Honestly best dealership ive been to. All staff was very friendly and customer service was excellent. Bill was great and patient throughout the whole process. The secretary even went all the way to her car to lend me her charger since i didnt have one. If that is not going above and beyond for customers i dont know what is. The financial part was easy and simple. Best Honest dealership in town..

Thank you again..

You Guys rock!!!

Uriel DeViana
Janesville, WI Assisted by Bill Braatz
4 Star Rating
Overall Experience
Keith went above and beyond, sticking around after hours to get the truck ready for us to drive home the same day.
Janesville, WI Assisted by Keith Norris
4 Star Rating
Overall Experience
I am a tough customer. I know exactly what I want when purchasing a vehicle. Dan Martin was my Sales Person and really went over and beyond to locate my new F-250 that included everything I required. He exceeded my expectations of a Car Sales Person. He is extremely personable and attentive.
I am also a Military Veteran serving 8 active and 2 IRR years. Ford does not "Salute" a Veteran unless they are Retired, Disabled or within 180 days of discharge. Be sure, if offered a Military Discoun,t to know these "limitations". Dan Martin and the Sales Manager Tim Freidag worked wonders to ensure I was still able to receive a discounted price in spite of the "slight". I deeply appreciate their personal recognition of the time and sacrifices I made to our country during wartime.
I would highly recommend Kayser Ford to my friends and family.
Janesville, WI Assisted by Dan Martin